Guest Services Assistant
Tamworth, ENG, GB, United Kingdom
Job Description
Is the guest at the top of your agenda? Are you a service star? Maybe you can help the SnowDome to continue to raise standards.
The role will require taking telephone bookings, helping with online and social media enquiries and representing the company on the front of house reception. Experience in communicating with guest is essential.
Key Responsibilities:
Deliver outstanding service to ensure an "best in class" experience Provide a high-level guest service in-person, over the phone and via email, messenger and live chat Take orders accurately and handle transactions Collaborate with team members to meet and exceed service goals
Requirements:
Excellent communication and interpersonal skills Ability to work in a fast-paced environment Flexibility to work various shifts, including weekends and holidays Previous experience in a guest service role is highly desirable
Job Types: Part-time, Temporary
Pay: From 12.21 per hour
Benefits:
Company events Discounted or free food Employee discount Free parking Health & wellbeing programme On-site gym On-site parking Store discount
Work authorisation:
United Kingdom (required)
Work Location: In person
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Job Detail
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Job IdJD3375962
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTamworth, ENG, GB, United Kingdom
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EducationNot mentioned