Job Description

The Hive London has is home to Barnet Football Club & The London Bees, alongside their widely used training ground, medical facility, padel courts and on-site bar cafe, they also house an onsite gym open to the public 7 days per week year-round between 7am - 10pm.

We have a new opportunity for a

Gym Assistant

to join us at THL on a casual/part-time basis with flexibility required to cover staff absence / sickness as per the requirements of the gym.

Key Responsibilities

Member Assistance:

Greet and assist members with enquiries about gym facilities, equipment usage, and provide general fitness guidance.

Offer friendly and professional customer service to enhance the member experience.

Facilities Maintenance:

Ensure the gym floor is clean, tidy, and well maintained at all times, and gym equipment is put away after use.

Conduct regular checks on equipment to ensure faults and hazards are reported promptly.

Health and Safety:

Monitor the gym floor to ensure safety protocols are adhered to at all times.

Provide immediate assistant in case of accidents or emergencies including basic first aid (if trained)

Engagement:

Actively promote gym events, programs, classes, memberships and special offers.

Administrative Support:

Record and report member feedback or incidents to management in a timely manner.

Assist in updating displays, schedules and notices as required/advised.

Skills & Qualifications

Strong interpersonal and communication skills

Basic knowledge of gym equipment and fitness principles (training provided if required)

Approachable with a proactive and flexible attitude.

Ability to work flexible hours, including evenings and weekends.

Experience working in a gym or hospitality environment is a plus

CPR or First Aid certified (preferred but not necessary)

Working Conditions

Casual / Part time rota basis, based on the gym's requirement for cover

Scheduled rota basis that may change at short notice.

Active, on your feet role with physical demands.

Job Type: Part-time

Pay: 12.50 per hour

Expected hours: No less than 20 per week

Benefits:

Company pension Cycle to work scheme Employee discount Gym membership On-site parking Sick pay
Work Location: In person