Job Description

Hampton by Hilton - Food & Beverage Team MemberAbout UsAndras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.What is the job?Our Food & Beverage team makes memories for our guest. The sights, sounds, scents and, importantly, service. As a F&B Team Member you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes.HoursContract size available: 32 hours per week.What we offer:xc2xb7 Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friendsxc2xb7 Health Care Cash Planxc2xb7 Diamond membership of Kingsbridge Hospital Groupxc2xb7 Enhanced Pension Schemexc2xb7 Enhanced Maternity Payxc2xb7 Enhanced Paternity Payxc2xb7 Cycle to workxc2xb7 Recruit a friend schemexc2xb7 Employee Appreciation and Social Eventsxc2xb7 Employee of the Month Awardxc2xb7 xc2xa320 for completion of FLOW trainingxc2xb7 Increased Annual leave with servicexc2xb7 Discount at Bodyscape - Employee rate and family and friend ratexc2xb7 Cyrospa discount rate at Bodyscapexc2xb7 Communication and advice on Health and Wellbeingxc2xb7 Andras Academy - Training and Development Programs and progression opportunities within the Andras Hotels Groupxc2xb7 Work for globally renowned Hotel Brandsxc2xb7 Reward Club Incentive Schemexc2xb7 Hotel Incentive schemeAbout the roleYour day to dayMake each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guestOwn your Workstation - keep on top of supplies and equipment, and minimise wasteTell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidentsHelp create a safe space by following our safety procedures and wearing necessary protective equipmentBe cleaner than clean - meet or exceed local cleanliness and hygiene lawsGive guests a better experience by helping with any queries or adviceWear your uniform with prideTake on other ad-hoc duties when the whole team needs to pull together.How do I deliver this?xe2x80x9cHamptonalityxe2x80x9d is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels.Each member of the Hampton team is committed to anticipating and fulfilling guests' needs and therefore always strive to be:

• Friendly: I always go out of my way to be friendly to my colleagues and to guests

• Authentic: I am authentic and true to the brand

• Caring: I am caring and compassionate, I am always eager to lend a helping hand

• Thoughtful: I am thoughtful and consider the best course of action

• I find surprising ways to approach a challenge.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.About the companyWe are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.Required Criteria

• Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required
• Experience within the hospitality industry
• Experience within a Food & Beverage/Waiting staff role
• Experience within a customer service role

Desired Criteria

• Good communication and listening skills
• Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.

Skills you'll need

Andras Hotels