Job Description

Location: Strood, Kent

Working Hours: 5 days per week (including Weekends)

Do you want to join a team that has achieved awards for both Independent Used Dealer of the Year (under 150 cars) and Newcomer of the Year?

We are excited to offer the opportunity for an enthusiastic

Handover Administrator

to join our growing team in Strood, Kent. As a member of our Handover team at our Showroom, you will play a crucial part in the smooth handover of cars to our valued customers.

Key responsibilities:

To provide a professional, friendly and efficient handover service Run through all necessary information to ensure the customer is fully satisfied and safe to drive from site Ensure a positive collection experience for customers collecting their newly purchased cars Accurately complete paperwork for part exchanges as applicable Use online websites to tax the customer's vehicle or provide relevant forms and advice Complete administrative tasks efficiently and accurately Working closely with the Accounts Department to confirm payments in the business account Ensure customers are kept informed with the purchase of their new cars - this includes booking the handover appointment at point of sale and confirmation calls beforehand

Person specification:

A well-presented, confident individual who is comfortable communicating with customers Strong organisational skills and effective time management Flexible with working patterns to meet the demands of the business Excellent communication skills (oral and written) Literate and numerate Positive and enthusiastic attitude!

Licence/Certification:

Driving Licence (required) Full training will be provided for this role
If you meet these qualifications and are looking to contribute to a growing team, we would love to hear from you. To apply, please send a copy of your CV to inese.buzina@jw-autos.co.uk.

Job Types: Full-time, Permanent

Pay: 23,000.00-28,000.00 per year

Education:

GCSE or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: JWHA