Job Description

With over 40 years of excellence and five prestigious salon locations, including Chelsea and Notting Hill, HARI's is seeking an

experienced

Front of House member to lead our reception team and ensure a seamless client experience.

Why Join Us?

As a key part of our rapidly growing family business, you'll work in a dynamic, high-end environment, managing both the front desk and overall client flow while supporting our talented team.

The Role:

Overseeing and managing

front-of-house operations

, ensuring a smooth and professional client experience

Supervising and supporting the team

, ensuring staff are organised and working efficiently Managing client enquiries and appointment bookings both in person and over the phone Promptly responding to emails and client requests Processing payments for services and retail products Handling daily cashing-up procedures and financial transactions

Assisting the salon floor

, ensuring appointments run on time and clients are well cared for Acting as a

point of contact

for both clients and stylists to ensure seamless service

What We're Looking For:

Previous experience

in a front-of-house, receptionist,

hospitality, or luxury service environment

Passion for delivering

exceptional

customer service Organisational skills with the ability to multitask in a fast-paced environment

Fluent

in spoken and written English with a confident, polite telephone manner

Computer-literate

, with experience using booking systems (training provided)

Working Hours:

33 hours per week Must be available to work Saturdays & Sundays
If you have the experience and leadership skills to excel in this role, we'd love to hear from you!

Apply by attaching your CV.

Job Types: Full-time, Permanent

Pay: 12.50-14.00 per hour

Benefits:

Company pension Employee discount Store discount
Ability to commute/relocate:

London SW3: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 4 years (required) Administrative: 4 years (required)
Language:

English (required)
Work Location: In person