Job Description

About the Role

Black Country Innovate CIC is expanding its Hate Crime Awareness & Education Programme, and we are looking for a passionate, organised and community-focused individual with experience working in community settings, community safety, or hate crime work.

As the Hate Crime Awareness Support Officer, you will play a vital role in increasing awareness, promoting reporting routes, and supporting community engagement across Walsall and the wider Black Country. This is an exciting opportunity to make a real impact by helping build safer, more inclusive communities.

Key Responsibilities

Administration & Coordination

Provide day-to-day administrative support to the project team Maintain databases, attendance sheets and volunteer records Prepare agendas, resource packs and briefing materials Manage communications with partners, venues and community groups
Organising & Planning Activities

Coordinate weekly Hate Crime Awareness Stalls Organise monthly leaflet drops in hotspot areas Support the launch and promotion of Hate Crime Reporting Centres Arrange school assemblies, awareness sessions and staff briefings Support targeted campaigns (e.g. Sikh, LGBTQ+, Disability, Women's awareness)
Attending & Supporting Delivery

Attend outreach stalls, events, schools and faith centres Engage the public, explain reporting routes and signpost support Assist and motivate volunteers and community ambassadors
Communications & Social Media

Help produce short clips, stories, infographics and awareness content Promote campaigns using agreed project hashtags Support the development of press releases and success stories
Monitoring, Evaluation & Reporting

Collect attendance data, feedback and engagement figures Record leaflet drops, volunteer hours and outreach activity Support impact reports and case study development
About You

We're looking for someone who:

Has experience working in the community, community safety, or hate crime awareness/support (essential) Is passionate about equality, inclusion and community cohesion Is confident engaging with diverse communities and vulnerable groups Is organised, reliable and able to manage multiple tasks Can create simple yet effective social media content Can work some evenings/weekends where needed
What We Offer

A meaningful role making a real difference locally Training and development opportunities Supportive and inclusive working culture Flexible hours (15 hours per week)
Job Types: Part-time, Temporary
Contract length: 6 months

Pay: From 14.00 per hour

Expected hours: 15 per week

Benefits:

Flexitime Free parking On-site parking
Work Location: In person