Job Description

About Us:

Join the team at The Big Bakes, the UK's Number 1 baking event, and be part of creating unforgettable experiences. Our secret? A team that brings joy and excitement to our baking tents every day. We're all about making work a delightful place to be, so if you love being part of a unique concept at a truly unique location then keep reading.

Check out this video to get a taste of the magic we create: https://www.youtube.com/watch?v=IPBhmf5izYk

Our Baking Promise to you:

At The Big Bakes, our team's happiness is the icing on the cake. Here are some of the benefits we offer to make your time with us that much sweeter. Baking Experience for 4 once you've completed your probation period 50% off food and drinks at our venues 50% staff discount for up to 6 additional tickets a year Christmas and New Year's Day off (our Tents close 24th-26th Dec and 31st Dec - 1st Jan) 150 for referring a friend to join our hospitality team and 250 for referring a baking friend. 24/7 Counseling support & legal and financial advice support through our Employee Support Programme 24/7 access to an online GP Your birthday off Amazing team parties twice a year And plenty of cake...

Job Summary:

We have an exciting opportunity for a highly personable, driven and organised Head Baker to join our team and journey, who will be integral in managing our Birmingham site. The successful candidate will manage the event on a day to day basis, assist with recipe development, staff management and customer hosting. Key responsibilities of the role include the smooth running of The Big Bakes events, as well as working collaboratively with the Site Manager and other Head Bakers.

The role provides significant diversity, with experience in management, organisation and customer experience - if you love interacting with people, hosting a tent full of budding bakers, imparting your knowledge and skills on novices and creating fantastic baked goods at our truly unique Birmingham location while taking a lead on the overall management of the event then keep reading.

Responsibilities

Team:

Lead and inspire a team of bakers and event hosts. Collaborate closely with the Site Manager and fellow Event Hosts.

Operations:

Oversee the daily management of events to ensure everything runs seamlessly. Handle all aspects of event preparation and execution.

Guest Experience:

Host and engage with our customers, creating a memorable experience. Share your baking expertise and foster a welcoming atmosphere.

Working conditions:

If selected, you will be joining our fantastic team at our Birmingham site where the role involves exciting shift work from Friday to Sunday. We are looking for someone who loves engaging with large groups of customers and thrives in a lively environment. There may be occasional travel to other venue locations across the UK, with advance notice provided.

Physical Requirements:

The nature of the role is hospitality-based, involving exciting tasks like carrying ingredients and utensils to customers, and warmly welcoming and greeting guests throughout the venue. Our opening hours are between 7 am and 11 pm, with shifts occurring within, and occasionally outside, these times.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Benefits:

Casual dress Company events Discounted or free food Employee discount Referral programme
Ability to commute/relocate:

Birmingham B5 5SR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please list the days and times you are available to work How much baking experience do you have? Can You work up to 11pm and weekends?
Experience:

Hospitality: 2 years (required) management: 1 year (required) Events management: 1 year (preferred)
Work Location: In person