We are seeking an experienced and passionate Head Barista to lead our cafe team in delivering exceptional coffee and customer service. The ideal candidate will possess strong leadership skills, extensive barista experience, and a deep understanding of food safety and food handling protocols. As the Head Barista, you will oversee daily operations, ensure quality standards are met, and foster a welcoming environment for both customers and staff.
Position Working Hours
6:30-11:30 5 days a week
Duties
Lead and train baristas in coffee preparation, food service, and customer interactions to maintain high standards of quality and efficiency
Manage daily cafe operations, including opening and closing procedures
Oversee POS transactions using Aloha POS and Micros POS systems, ensuring accurate cash handling and cashiering processes
Maintain cleanliness and food safety standards in accordance with health regulations
Prepare beverages, food items, and snacks with precision and consistency
Monitor inventory levels, place orders for supplies, and manage stock rotation
Provide excellent customer service by addressing inquiries, resolving issues, and creating a positive cafe atmosphere
Assist in sales efforts by promoting menu items and upselling when appropriate
Support team members in food preparation and serving tasks as needed
Ensure compliance with food handling regulations and safety protocols
Experience
Proven experience as a Barista with strong knowledge of coffee brewing techniques
Previous leadership or supervisory experience in a cafe or food service environment is preferred
Familiarity with POS systems such as Aloha POS and Micros POS is highly desirable
Strong customer service skills with the ability to engage positively with diverse clientele
Excellent time management skills to handle fast-paced shifts efficiently
Basic math skills for cash handling, retail math, and sales transactions
Knowledge of food safety standards, food preparation, serving techniques, and proper food handling procedures
Experience in the food industry or retail environment is advantageous
Join our team as a Head Barista to lead by example in delivering outstanding coffee experiences while fostering a collaborative team environment.
Job Type: Part-time
Pay: 12.21-14.39 per hour
Expected hours: 20 - 35 per week
Benefits:
Company pension
Employee discount
On-site parking
Work Location: In person
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