Job Description

Overview

We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within our establishment. The ideal candidate will possess a strong background in hotel operations, exceptional organisational skills, and a passion for delivering outstanding service. This role is pivotal in ensuring that our guests enjoy a comfortable and welcoming environment during their stay.

Duties

Oversee the daily operations of the housekeeping department, ensuring all areas are cleaned to the highest standards. Manage and train housekeeping staff, fostering a positive work environment and encouraging teamwork. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established protocols. Develop and implement cleaning schedules, ensuring efficient use of resources while maintaining quality standards. Coordinate with other departments to ensure seamless service delivery and guest satisfaction. Handle guest requests and complaints promptly and professionally, striving for resolution and satisfaction. Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained at all times. Uphold health and safety regulations within the workplace, promoting safe practices among staff.

Requirements

Previous experience in a hotel or hospitality environment is essential. Strong background in janitorial services or housekeeping management is highly desirable. Excellent leadership skills with the ability to motivate and manage a team effectively. Exceptional attention to detail with a commitment to maintaining high cleanliness standards. Strong communication skills, both verbal and written, with the ability to interact positively with guests and staff alike. Ability to work flexible hours, including weekends and holidays as required by the business needs. If you are passionate about hospitality and have the skills necessary to lead a successful housekeeping team, we invite you to apply for this exciting opportunity as our Head Housekeeper.
Job Types: Full-time, Permanent

Pay: 45,000.00 per year

Additional pay:

Performance bonus Quarterly bonus
Benefits:

Canteen Company pension Employee mentoring programme Life insurance
Schedule:

8 hour shift Day shift Weekend availability
Work Location: In person