Job Description

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Description

Work with the Executive Team, Senior Managers and Function Heads to identify and drive cultural, behavioural and operational changes to support Asta's business model and strategy.

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Key Responsibilities

Identify operating model challenges, analyse and challenge proposed solutions, develop business cases and make recommendations to the Executive Team for improvements.




Lead the Business Change team. Ensure each member has clear goals, is delivering good quality work and making a positive contribution to Asta. Foster an inclusive and engaging working environment throughout Asta, providing opportunities for team members to use their strengths and develop their skills




Responsible for the design and effective operation of Asta's Change Management Framework, ensuring strategic projects have a clear supporting business case, are linked to strategy and appropriately governed.




Oversee delivery of strategic projects on time, to budget and realising benefits, reporting progress, risks and issues to committees and boards.




Use change management techniques to drive adoption.




Promote awareness of technology solutions and work with IT colleagues to gather business requirements, assess appropriateness for Asta and support implementation.




Foster a climate of operational excellence and innovation across the wider business. Encourage teams to create efficiencies and streamline existing processes.




Support the Operations Director with general Operations Department activities.

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Skills, Knowledge & Expertise

Key personal skills required

Leadership: Demonstrates exceptional leadership abilities, fostering teamwork, and guiding teams to achieve strategic objectives. Exhibits strong decision-making skills and empowers others to excel.




Communication and Stakeholder management : excellent written and verbal communication with strong interpersonal skills




Excellence: leads by example, demonstrating and promoting high standards in behaviour and the delivery of quality services and products




Adaptability: the ability to adapt to changing priorities, deal with multiple tasks and work under pressure to strict deadlines




Collaboration: a team worker who is able to work well with others and establish strong relationships both internally and externally

Key technical skills, knowledge and professional qualifications required

Minimum of 5 years experience in change management roles.




Experience of advising and participating at Executive level




Proven record of identifying, leading and delivering major strategic initiatives including operational change and cultural/behavioural change




Ability to conduct thorough analysis of change initiatives and present clear vision and business case for implementation




Excellent working knowledge of process improvement and change management tools and technique

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About Asta

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.