Job Description

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.


Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.



Heathrow is one of the largest regulated businesses in the world. The airport has a track record of effective economic regulation to support investment, efficiency, and growth in pursuit of our vision of delivering the best airport passenger service in the world. We are subject to robust scrutiny from airline customers, our regulator and government, and our shareholders rely on us to provide a capital regulatory framework that establishes a business that is stable, financeable, and profitable.


The scope and complexity of Heathrow's strategic programmes and capital regulation requires clear efficient processes that adhere with our regulatory responsibilities ensuring we protect shareholders investments through efficient recovery of capital investment through the regulated asset base. This role requires a proactive individual who has strong leadership and stakeholder management skills along with high energy to inspire, influence and lead both the Programme teams and the Airline community.



Development & delivery of the Capital Framework & Protocol to ensure Heathrow maximises efficient capital investment delivery with minimum delays, risk or uncertainty. The core focus of the role is to provide integral capital framework foundations to enable the outperformance of benefits delivery whilst protecting the regulated asset base and shareholder investment. Ensuring that all capital investment is incurred in a manner which ensures inclusion in the Regulated Asset Base with end to end leadership and management of Ex Ante and delivery obligations. Ensuring that Heathrow maintain and continue to grow strong Airline community working relationships, working together to support Heathrow's strategy to deliver an extraordinary airport fit for the future through our capital investment. Ensuring that our programme teams are fully supported across all regulated capital requirements. The deployment, engagement with, and performance of the Independent Fund Surveyor, who are jointly appointed by Heathrow and the AOC.

Professional qualifications (membership of an appropriate institution) or evidence demonstrating continued personal development Extensive knowledge of how economic regulation is reflected in Heathrow processes and how Solutions responds to the issues Proven ability to work collaboratively with other teams and external stakeholders to achieve a common result Strong collaborative working skills are essential, as is the ability to model and demonstrate appropriate behaviours to implement the change and generate a culture of continuous improvement Strong stakeholder skills, the ability to manage ambiguity & influencing skills, and strong and inspiring leadership skills, able to create a clear vision for the future and effective at motivating others to follow An effective problem solver with high intellectual capability, with record of applying a challenging and analytical approach to complex issues and developing innovative yet pragmatic solutions
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#LI-Hybrid



There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.