Job Description

Job Title:

Head of Cleaning

Location:

North Wales

Employment Type:

Full-Time

Reports to:

Reception Manager

Job Overview:

We are seeking an experienced and highly organised

Head of Cleaning

to lead and manage the cleaning operations across a portfolio of holiday accommodation and communal bar areas in North Wales. This role involves ensuring the highest standards of cleanliness, hygiene, and presentation are consistently maintained across all properties and public spaces, providing a welcoming and safe environment for guests and staff.

Key Responsibilities:

Team Management & Leadership

Recruit, train, supervise, and schedule a team of cleaners. Conduct regular performance reviews and provide ongoing support and training. Ensure staffing levels are maintained to meet seasonal demands and meet budgeted costing

Operational Oversight

Coordinate and manage daily, weekly, and turnaround cleaning schedules for holiday accommodation. Oversee the cleanliness and hygiene of communal bar and hospitality areas. Implement and maintain cleaning checklists, standards, and procedures across all sites.

Quality Control & Standards

Conduct regular inspections to ensure high standards of cleanliness are met and maintained. Address any issues or complaints related to cleaning promptly and professionally. Ensure compliance with health and safety regulations, COSHH, and infection control standards.

Inventory & Supplies Management

Manage cleaning supplies and equipment stock levels. Manage the stock of laundry and ensure the smooth running of laundry delivery and collection Place orders and track usage to ensure cost-effective operations.

Reporting & Communication

Report to management on operational issues, staff performance, and quality control metrics. Liaise with property managers, maintenance teams, and external contractors as required.

Requirements:

Proven experience in a similar role, preferably within hospitality, holiday parks, or hotel environments. Strong leadership, organisational, and communication skills. A keen eye for detail and commitment to high standards. Full UK driving licence. Flexible approach to working hours, including weekends and peak holiday seasons. Knowledge of COSHH, health & safety, and cleaning industry best practices.

Desirable:

Experience working in holiday parks, hotels or self-catering accommodation settings. Ability to use scheduling or facilities management software. First aid or health & safety certification.
Job Types: Full-time, Permanent

Pay: 12.21-14.00 per hour

Expected hours: No less than 35 per week

Language:

English (preferred)
Work Location: In person