Job Description

About us

Hospice at Home is a charitable organisation working alongside and in collaboration with other specialist palliative care providers, local primary care services and Adult Social Care as well as acute settings and residential care.

We offer day and night nursing care and support, respite provision, specialist services of Lymphoedema and Occupational Therapy, Bereavement and Family Support, Complementary Therapy and a Befriending Service.

Care is provided by Registered Nurses, Nursing Associates, and Assistant Practitioners. Health Care Assistants, Volunteers, Counsellors and Allied Health Care Professionals supported by administrative staff.

Role:

Head of Clinical Services

Location:

Valley Court, Dalston - with some flexibility for hybrid work and flexible hours

Salary:

45,747

pro rata

, per annum

Hours:

30 hours per week

Closing Date:

23:00 Thursday 22 May 2025

Type:

Permanent

Our offer to you:

45,747 (per annum pro rata - role is 30 hours per week) NHS T&C's if joining us directly from a current NHS role Contributory pension scheme 25 days annual leave plus Bank Holidays Annual leave purchase scheme Employee Assistance Programme (EAP) Learning & Development opportunities Volunteer 'Give a Day' Mileage allowance Free onsite parking Cycle to work scheme Flexible Working Family friendly policies and procedures Staff complementary therapy days Onsite (head office) employee counselling Wellbeing focus including specialist wellbeing area REAL job satisfaction - knowing that your work means something and your contributions matter

Job responsibilities

Communication

Establish and maintain communication with individuals and/or groups regarding difficult or complex matters, adapting communication appropriately as required.

Development

Develop own knowledge and skills and contribute to the development and learning of others.

Health and Safety

Promote best practice in health, safety and security.

Service Development

Contribute to the development of services with lead responsibility for some identified projects.

Quality

Contribute to Hospice at Home quality improvements with lead responsibility for some aspects/projects.

Equality, Diversity and Rights

Promote equality, diversity and rights of all.

Assessment/Addressing Health and Wellbeing Needs

Assess the needs of individuals often in complex and a constantly changing situations.

Partnership

Participate in partnership working with other individuals and groups.

Leadership

Lead others in the development of knowledge, ideas and work practice.

Management of the Services -

to effect the efficient running of the Day and Night Nursing, Befriending, complementary therapy and occupational therapy.

Management of People

Planning and allocating work, assessing performance and providing feedback to team members.

Management of Physical and/or Financial Resources

Maintain and support the efficient use of physical and/or financial resources.

Safeguarding

Act as the deputy safeguarding lead for the organisation by leading the team in safeguarding patients and families that use our services and to create a safe culture and learning environment for staff to develop safeguarding knowledge and experience.

Person Specification

Knowledge and Skills

Essential

Knowledge of palliative and end of life symptom management. Knowledge of service review and audit. Enhanced communication skills for appropriate and effective communication with patients, carers and health care professionals. Ability to prioritise care needs and changes. Ability to coach and develop staff. Well-developed IT skills. Dealing with clinical incidents and complaints. Evidence of ongoing professional development. Drive for continuous quality and safety improvement.

Desirable

Enhanced IT skills and experience of data management in Healthcare.

Qualifications

Essential

Registered General Nurse

Desirable

Teaching Qualification. Palliative Care Qualification. Advanced Communication Skills Training.

Experience

Essential

Significant Post registration experience Experience working with palliative care patients and families. Experience in managing others. Experience of Multi-disciplinary working. Experience in audit and quality improvements.

Desirable

Community working. Evidence of effecting change. Experience of working on digital solutions for healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration.

How to apply:

For a copy of the full and Person Specification please email Ashley.Macaulay1@HHCNL.Cumbria.NHS.UK

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your most current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by emailing Ashley.Macaulay1@HHCNL.Cumbria.NHS.UK before

23:00 Thursday 22 May 2025.

This job advertisement may close earlier than the stated deadline if an exceptional candidate is identified so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person at Valley Court, Dalston, Cumbria and screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

Job Type: Part-time

Pay: Up to 45,747.00 per year

Expected hours: 30 per week

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free parking Gym membership Health & wellbeing programme On-site parking Paid volunteer time Sick pay Transport links Work from home
Schedule:

Flexitime Holidays Monday to Friday Overtime Weekend availability
Licence/Certification:

Registered General Nurse (preferred)
Work Location: In person

Application deadline: 22/05/2025
Reference ID: 05 2025 Head of Clinical Services