Job Description

Hotelbeds is the world\xe2\x80\x99s leading technology partner, connecting and empowering the world of travel. We\xe2\x80\x99re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to \xe2\x80\x98move fast, dream big and make the difference\xe2\x80\x99 every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our \xe2\x80\x98global approach, local touch\xe2\x80\x99 mentality. We\xe2\x80\x99re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Are you looking for an opportunity to lead the media relations and PR of a dynamic, fast-moving company within the TravelTech sector? One where you will have the freedom to grow the external communications function to continue growing our external reputation and profile through influencing how the world sees and feels about us?

The travel tech industry is fast-paced and ever-changing.

HBX Group plays a vital role at the core of the travel industry by providing innovative and market-leading products and services to a multitude of travel players.

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients & partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of interconnected travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. Our proprietary technology helps connect over 60,000 travel providers across more than 190 countries with travel sellers representing more than 300,000 hotels, 24,000 transfer routes and 16,000 travel activities.

We have a big ambition - to drive growth for all our clients and partners, while taking the friction out of the end-to-end travel experience to the benefit of all - and to do this we are looking for a Global Head of Corporate Communications to play a pivotal role in positioning the company in an ever-evolving environment. This is a unique opportunity to evolve our Corporate Communications strategy to drive further business growth on a global scale. As a highly skilled, motivated and creative professional, the Head of Corporate Communications will work closely with the Executive Committee and across the business to turn business strategy into a meaningful, robust and long-term external communications and social media strategy.

Reporting directly to the Global Marketing Director, you will be a senior member of our global Marketing, Communications & Digital Presence team, with responsibility for driving a proactive approach to external communications to support business growth and generate opportunities to influence and advocate, by effectively positioning the company as an industry leader and key, responsible partner.

Responsibilities:

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  Refine and implement the corporate communication strategy, key corporate messages & positioning for each of our business areas and for our client, partner and investor segments.
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  Support in the implementation of the Public Relations strategy globally, providing daily guidance and PR support to all PR managers and PR agencies (when needed) worldwide.
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  Build relationships with key media contacts and influencers and identify opportunities to proactively pitch brand and corporate stories through social media outlets as appropriate.
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  Guide the execution of positioning strategies that build awareness and a strong reputation for our portfolio of brands globally and aligned with our business strategy, driving increased external visibility and advocacy for the business.
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  Create an effective speaker programme to position senior leaders as thought leaders and drive brand awareness at conferences and events across the globe.
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  Build a media relations programme, focused on key markets to enhance our reputation as an industry-leading TravelTech B2B ecosystem, seeking high-level placements in print, broadcast, and online media.
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  Liaise with our PR agencies to develop and execute high impact public relations plans and image driven influencer marketing for product launches and new market entries
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  Supervision of all PR and communication teams to follow brand guidelines and achieve one voice globally
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  Refine the crisis communications strategy and advise and support to the company as and when significant issues arise.
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  Working hand-in-hand with our Content Team to create tone of voice standards that help differentiate our brands and make them resonate with our various audiences.

Qualifications and experience required:

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  Bachelor\'s degree in Marketing, Communications or related field. MBA Preferred.
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  Minimum 7 years of experience in global corporate communications and/or marketing, ideally in a B2B tech environment.
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  A strong track record of delivering impactful, effective PR, media and social media communications.
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  Extensive media relations experience, with clear evidence of building successful, collaborative relationships.
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  Experience of building and implementing effective social media strategies aimed at building and boosting profiles externally.
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  Demonstrable evidence of managing multiple projects successfully, particularly in a fast-moving environment.
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  Demonstrable evidence of building trust and confidence with senior leaders, stakeholders and influencers.
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  Effective stakeholder management abilities and ability to understand what each audience needs and wants for effective communication.
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  Proven ability to work cross-functionally with the experience and ability to handle highly complex conversations and projects on a senior level.
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  Project management experience, with a solid understanding of project management principles and techniques
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  Tangible evidence of managing communications in a crisis / emergency situation.

Skills and qualities required for the role:

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  High attention to detail and a strong focus on driving results.
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  Strategic thinker able to identify long-term opportunities and trends
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  Creative thinker and problem solver, with determination to achieve the best results.
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  Independent, with drive and enthusiasm. Proven ability to own and drive projects forward, being accountable and responsible for delivering on-time and to the highest standards.
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  Strong creative copywriting skills and ability to deal with ambiguity.
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  Native or fluent English essential, other languages useful.
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  Strong communication skills and ability to work well with colleagues and external contacts.

This is a fantastic opportunity to take the next step in your career and join a true pioneer of the industry. You\xe2\x80\x99d be joining a team of committed, creative colleagues who love to work hard, play hard and who believe passionately in striking the right kind of work-life balance.

In return you will be given a competitive package together with both opportunities and exposure, to further develop your career.

Please note that the location of this position is flexible but with required travel of typically one week per month to Palma, Mallorca.

You will have the opportunity to work for a company that is going through significant change in becoming the world\xc2\xb4s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

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  Within an innovative, engaging and multicultural environment.
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  Have the opportunity to build strong and lasting business relationships and friendships from around the world.
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  Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.