Job Description

At E.ON Next, were on a mission to make energy more affordable and sustainable for homes and businesses across the UK. If youre passionate about customers and excited by driving change, we want to hear from you.
We are looking for a Head of Digital Sales and Retention. We need someone who thrives in ambiguous and complex environments and excels in stakeholder management. This person will play a critical role in the energy transition, creating value for customers and society through decarbonisation and energy efficiency.
This role will empower digital sales across a diverse mix of products and services. It requires both strategic ownership and day to day operational co-ordination. It oversees digital commerce activities including paid media, proposition launches, offers, site merchandising, content updates conversation rate optimisation,
We are looking for a candidate who brings expertise, versatility, and an enthusiasm for getting into the details. This person has proven success in building, coaching and guiding distributed sales and marketing teams in a cross functional, dynamic environment. The successful candidate will be one who is data focussed, with experience in working across matrix organisations to influence VP/ Director level stakeholders in the organisation. This role reports to the Director of Go to Market and is based in London (Farringdon).
Heres a taste of what youll be doing:

• Nurture and develop a high-performing digital sales and retention team, fostering cross-functional collaboration to achieve business goals.
• Create and implement strategies to boost website traffic, conversions, revenue, and profitability using analytics and A/B testing.
• Evaluate and execute innovative sales models, including partnerships and white label opportunities, to expand digital sales channels.
• Oversee SEO efforts to increase organic traffic and enhance digital sales through improved visibility.
• Manage a top-tier CVM and merchandising team focused on on-site content, personalised promotions, and campaign testing.
• Collaborate with white label partners and internal teams to optimise user experience, define KPIs, and track acquisition and retention performance.

Are we a perfect match?

• Proven track record of high-performance sales management: extensive experience in fintech, telecommunications or SaaS with success in building and scaling high performing teams.
• Sales experience - proven experience guiding teams to achieve sales goals, aligning stakeholders and resolving conflict.
• Data focussed and analytical; comfortable working in ambiguous environments to define KPIs and guide strategic decisions.
• A self-starter with a growth mindset, someone who thrives in ambiguity and is passionate about our mission and can chart a path to achieving this.

It would be great if you had:

• Bachelors degree (or equivalent qualification or level of experience) in Business, Marketing or a related field is preferable
• Experience with CRM to track lead generation activities
• Experience with PPC sales, including Google Ads, Microsoft Shopping Campaigns, YouTube, Facebook Ads, and/or other paid channels
• Excellent understanding of different social media platforms and best practices for social media sales
• Working knowledge of geotargeting
• Ability to work effectively within a team and with clients

Heres what else you need to know:

• Role may close earlier due to high applications.
• Competitive salary
• Base hub Location London (Farringdon) - with travel to our other sites when required.
• Working environment: Flexible hybrid working a blend of in the office and home working.
• 26 days holiday plus bank holidays each year this includes a guaranteed day off for your birthday if you want it.
• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
• Excellent parental leave allowance.
• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.
• Weve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

Were committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
We realise the best people bring their energy at different times, so were happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
Ready to make a difference? At E.ON Next, we're not just powering homes, we're powering a sustainable future. Join our team and help us create a world where energy works for everyone.