Job Description

To provide strategic leadership for engagement activities across Live Borders,

ensuring effective marketing, communications, fundraising, digital, insight and

engagement activity that builds strong relationships, grows audiences,

enhances reputation and supports organisational sustainability.

The post holder will set the strategic direction for engagement, lead the

Engagement function, manage senior staff, and ensure activity is insight-led,

audience-focused and aligned with corporate priorities. The role acts as the

organisation's senior professional lead for marketing, communications,

engagement, brand and reputation, fundraising and service excellence.

The role will be accountable for delivering excellent customer service across

the company by setting a development standard and regularly monitoring net

promoter scores. The role will be focused strategically on increased

participation, widening participation from underrepresented groups and

increasing our income.

As a member of the Senior Leadership Team, the role will support the CEO to

deliver the Business Transformation Portfolio and will be accountable for

leading projects. The role will also be a key part of setting and delivering

strategic plans and the business case for the organisation.

Job Types: Full-time, Permanent

Pay: 48,675.83-52,727.32 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Sick pay Work from home
Work Location: Hybrid remote in Melrose, TD6 0SA