Job Description

Communication and Relationship Establish and develop effective communications with all stakeholders, both internal and external Ensuring verbal and written complaints are dealt with effectively and that any remedial action is undertaken Developing sound stakeholder relationships, through the attendance of ward committee meetings, chairing user group meetings and by prompt and positive responses to all stakeholder issues raised Able to communicate and feed-back on multi-stranded or complex projects at Board level and with senior managers as required Able to provide and receive highly complex, technical or sensitive information from stakeholders and utilise it as required Exchanges maintenance, technical project-related information with specialists, non-specialists, including senior managers, directors Able to negotiate with stakeholders, suppliers and contractors Providing expert advice, ensuring that the management can face scrutiny or any challenges by internal/external auditors in terms of Health and Safety, Standards of Service, Compliance with National Standards and other NHS documents relating to the Management of NHS facilities. Knowledge, Training and Experience Professional knowledge acquired through degree or equivalent plus specialist knowledge acquired through post graduate courses and experience to master's level Attain a building system competent or authorised person qualification and act as the Trust senior representative and lead in that building system (building system will be determined according to the needs of the Trust) To act as Trust wide subject matter lead in one or more areas e.g., ventilation or Medical Gases, following appropriate training. Please see job description and person specs for full details.