Job Description

Ready for the recognition and rewards you deserve?



We don't just talk about putting employees first. We know that Priory wouldn't exist without their combined energy, expertise and effort. So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

About us:

Priory Hospital Solihull is a mental health hospital in beautiful grounds in the picturesque village of Meriden. Situated on the outskirts of Solihull and Coventry, we provide Rehabilitation & Recovery services to 31 inpatients over three wards:



Arley Ward - 10 bedded male R&R service (HDU)

Elkin Ward - 10 bedded male R&R service (HDU)

Millison Ward - 11 bedded male R&R service (Community Facing)



Patients have a primary diagnosis of a Serious Mental Illness, with additional complexities such as physical health conditions, substance misuse, and secondary mental health issues.



Priory Hospital Solihull benefits from a stable and established MDT which includes the Medical team, OT, Psychology, Nurses, HCAs and Ward Managers. We are also supported by an administrative team, housekeeping, maintenance, catering and senior management teams.



Priory Group's focus on quality improvement, combined with Priory Hospital Solihull's focus on delivering patient-centred care allow us to continuously evaluate and enhance our performance.

Our approach:

The treatment programme at Priory Hospital Solihull aims to optimise patient's independence. We support our patient's recovery by assessing their abilities and needs, and developing psychological, emotional, social and occupational skills, alongside treating and minimising risk behaviours. All interventions aim to help the patient to maximise independence, understand the effect their experiences have on themselves and others, to help them to manage the impact of internal and external triggers on their behaviour, and ultimately to provide hope for a fulfilling future.



Our approach to care acknowledges patient's as individuals, each with their own unique skills and needs. Supporting patients to identifying meaningful and achievable goals is essential for successful engagement and treatment.

Brief outline of the role:

As a Head of Facilities, you will be responsible for leading and overseeing the effective operation of the hospital including Estates and Facilities and you will be part of the Senior Management Team. You will be responsible for directly line managing the support service teams (Housekeeping, Maintenance and Catering) as well as the administrative team who have diverse roles.

Main duties of the job:

To manage and develop Support Services, ensuring that the highest quality services are provided within budget

Manages the maintenance of all the hospital's assets, including the building, within the Capital Expenditure Budget

Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operationaland capital) and puts together proposals to be sent to MD

Ensures that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis

Build and maintain effective relationships with external suppliers

Be highly visible within site to both service users and colleagues

Seeks advice and guidance from Estates professionals to ensure that all improvements to assets are carried out to Priory minimum standards, as well as meeting any regulatory requirements

Project manages local capital expenditure, if required, meeting with contractors and ensuring best value

Lead on site for any building improvements or projects including new builds

Manage the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget

Carry out regular building checks to ensure meets quality and compliance standards

Responsible for all people issues within support services including leading, developing, recruiting and motivating all team members

Keeps abreast of the latest developments in the hospitality, catering and maintenance industries, ensuring that best practice are adopted where appropriate

Ensures team awareness of Priory Customer Satisfaction Surveys, implementing changes as appropriate

Communicates and implements Priory policies and procedures, ensuring that all regulatory, health & safety and operational standards are adhered to

Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies

Ensure appropriate external contractors are used to undertake repairs and not to make any repairs or alterations that would affect the safety of the workplace

Report regularly to site manager on health and safety and fire issues

Co-ordinates Health & Safety for the hospital reporting directly to the Hospital Director and feeds back to SMT, Clinical Governance and Health & Safety meetings

Form part of the Senior Management on call rota

You will be expected to provide cover and support to the wider team and site as and when needed

Desirable Experience and Characteristics:

Excellent communication and negotiation skills

Experience in project management

Experience of budget management

H&S qualification such as IOSH or NEBOSH

Good organisation and time management

Comfortable working within tight deadlines

Proficient with the use of Microsoft Office and other IT systems

Line management and leadership experience

Experience working with external stakeholders and teams eg. Estates

Passionate about providing a high quality service

Forward thinking, proactive and solution focussed

Brief outline of Perks:

We'd like to offer you:

Opportunities for professional development

25 days annual leave plus 8 bank holidays (pro rota) - increasing increments with continued service

Your Birthday as an extra days leave

Contributory pension scheme

Comprehensive induction

Free on-site parking

Subsidised meals on duty (only 1 per meal)

Cycle to work scheme

Priory Online Benefits and Cashback rewards

24/7 access to our Employee Assistant Programme