Job Description

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have more than 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.


Citi consists of five interconnected businesses -

Services

, Markets, Banking and International, Wealth and U.S. Personal Banking.

Services

sits at the core of Citi's global network, with an industry footprint spanning 95 countries, including our sub-custody network in 63 of them. We serve approximately 19,000 clients which include large corporations, banks and broker dealers, commercial bank mid-market companies and investment managers.


The

Financial Institutions (FI) Sales Head

is the global sales leader focused on Payments, Liquidity Management and Trade and Working Capital Solutions for this client segment, which includes Banks and Broker Dealers, Insurance, Asset Managers, Specialty Finance and FinTech. We are seeking a highly experienced and results-oriented sales leader to drive revenue growth and client engagement across the segment globally. This critical role involves developing and executing sales strategies, leading a high-performing team, building strategic partnerships, and fostering a culture of innovation and client-centricity. The ideal candidate will possess a deep understanding of the financial services landscape and a proven track record of success in sales leadership.


The role directly reports to the Global Head of Services and is a member of the Services Executive Committee. The role also works in close partnership with Investor and Issuer Services, Banking and Markets to drive One Citi / pan-Services client solutions.

Key Responsibilities

Develop and execute global sales strategies for Payments, Liquidity Management and Trade and Working Capital Solutions for the FI segment (Banks/Brokers, Insurance, Asset Managers, Specialty Finance, and Fintech). Lead and mentor a global sales team, driving performance, fostering collaboration, and promoting professional development. Cultivate strong relationships with senior stakeholders within financial institutions, positioning Citi as a trusted partner. Oversee sales origination, revenue realization, client retention, and cross-selling initiatives. Champion innovative solutions and thought leadership across Payments, Liquidity Management and Trade and Working Capital Solutions to address client needs and enhance market position. Manage and mitigate risks within the Foreign Correspondent Banks (FCB) and Payment Intermediaries (PI) client portfolios. Collaborate closely with Banking, Product, Operations, Technology, and other internal partners to deliver seamless client experiences. Utilize data-driven insights and sales management tools to monitor performance, track key metrics, and drive continuous improvement.

Development Value

Global Leadership:

This role offers the opportunity to lead and influence a global sales organization within a leading financial institution, gaining invaluable experience in managing diverse teams and navigating complex international markets.

Strategic Impact:

This position plays a pivotal role in shaping and executing Citi's strategic direction within this critical client segment, directly impacting the growth and success of the business.

Qualifications

Education:

Undergraduate Degree, MBA preferred. 15+ years of senior sales leadership experience within the financial services industry, managing multi-country teams. Proven ability to design and execute strategic sales plans and achieve financial targets. Deep understanding of Services products, services and the competitive landscape. Strong leadership, communication and interpersonal skills. Experience managing P&L and driving profitable growth. Ability to manage risk and ensure compliance with regulatory requirements.

Skills and Competencies

Strategic analysis/thought process. Ability to work with multiple organizations and stakeholders, including Senior Management and regulators. Strong leadership and communication skills. Ability to inspire and influence teams - both direct and matrixed.

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Job Family Group:

Institutional Sales
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Job Family:

Institutional Sales Management
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Time Type:

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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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