Job Description

Head of HR - SSO

12 Months Fixed Term Contract

80K-115K+ Pension + Healthcare + ShareSave + 6.6 weeks holiday + Hybrid Working (3 days per week in the office)

Southampton, Store Support Office

Lead, inspire and coach a high-performing team of HR Business Partners to deliver exceptional people outcomes across our SSO functions. As a trusted partner and critical coach to our leadership teams, the Head of HR plays a pivotal role in shaping and driving a high-performance culture and one that enables our people and business to thrive. This role champions excellence by setting clear standards, leveraging data-driven insight, and fostering accountability and empowerment at every level. Working in partnership with our Centres of Excellence, the Head of HR ensures the delivery of innovative and effective people solutions that enhance capability, performance and engagement.

Key Accountabilities / Responsibilities:

Lead the SSO HR Business Partnering Team to deliver business and personal performance. Business Partner our Board, Dofs and leadership teams focussing on in function partnering delivery via the HRBPs as well as cross functional partnering. Contributes to the creation and responsible for the delivery of the People Plan ensuring that it effectively embeds critical organisational and cultural initiatives for the function. Ensure that all functions have an organisation design that is fit for purpose and the appropriate plan to deliver change where required as well as plans to manage headcount budgets annually. Coach and challenge leadership teams on individual and team effectiveness to create a high performing and inclusive culture. Analyse trends and use data and metrics to understand the business and track progress vs the plan as well as support business solutions. Partner with centres of excellence within the people team to develop the right solution at the right time to support business performance. Plan and prioritise capacity of self and team to ensure a balanced approach to delivery of the plan. Actively drive and contribute to the overall B&Q People Strategy being the voice of SSO, flagging issues and being part of creating solutions. Inspire and lead team to be empowered and role model our values always

Required Skills & Experience:

People leader experience, able to effectively role model building and developing a high performing team. Experience of partnering with senior business leaders. Intellectually and commercially astute with strong business partnering and influencing skills. Ability to build trusted relationships quickly at all levels of the organisation. Ability to operate with pace and agility. Proven OD/OE experience. Uses data and insight effectively to drive solutions. Experience in coaching individual leaders and leadership teams. Excellent organisational and communication skills. Proven ability to embed people strategy into effective functional plans. Experience of budget management to support leadership teams managing costs

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

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You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.


We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!


So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.