Job Description

A well-established North West charity is seeking a Head of People Services to lead its HR function, shaping and delivering a people strategy that supports staff and organisational growth. This role offers the opportunity to influence culture, implement innovative HR practices, and make a meaningful impact across the workforce and those the charity supports.

• Lead and manage the People Services team to deliver a high-quality HR service.
• Develop and implement the organisation's people strategy in line with business objectives.
• Oversee the full employment lifecycle, including recruitment, onboarding, and retention.
• Ensure compliance with UK employment law, sector standards, and safe recruitment practices.
• Support senior leaders with workforce planning, performance management, and organisational development.
• Drive initiatives to enhance staff engagement, wellbeing, and inclusion.
• Implement and optimise HR systems, processes, and policies.
• Provide expert guidance on employee relations, performance, and HR best practices.
• Lead change management projects and promote a culture of continuous improvement.
• Foster collaborative relationships across teams and encourage innovative people practices.

Lead the people strategy in a purpose-driven charity.Shape culture and growth with real impact and autonomy.
A successful Head of HR should have:

• Proven experience in a senior HR leadership role, ideally within a multi-site or care/charity environment.
• Strong knowledge of UK employment law, HR best practice, and safe recruitment processes.
• Experience leading and developing HR teams, with the ability to inspire and influence others.
• Demonstrable experience in workforce planning, recruitment, and HR systems implementation.
• Strategic and operational expertise, balancing people priorities with organisational objectives.
• Excellent stakeholder management and communication skills, with a collaborative approach.
• Innovative mindset, bringing fresh ideas to people and culture initiatives.
• CIPD Level 7 (or equivalent) qualification, or substantial relevant experience.
• Passion for creating a positive workplace culture and improving staff and service outcomes.

The organisation is a well-established Wirral-based charity with over 50 years' experience supporting autistic adults. It provides a wide range of specialist services across multiple locations, supporting hundreds of individuals while employing a large, dedicated workforce. Committed to high-quality care, the organisation also delivers extensive training and professional development for its staff and offers autism-specific education to other organisations. Its focus on person-centred support, staff wellbeing, and continuous improvement has built a strong reputation in the sector.

• Salary of up to 50,000 per annum.
• 26 days' annual leave plus bank holidays, with additional leave after 5 and 10 years' service.
• Contributory pension scheme and occupational sick pay.
• Full-time, 37.5 hours per week, Monday to Friday, with flexible working options.
• Free on-site parking and a range of family-friendly and wellbeing initiatives.
• Opportunities for professional development, training, and relevant qualifications.
• The chance to shape the people strategy and make a meaningful impact in a respected, values-led organisation.

If you are passionate about making a difference and have the expertise to lead a Human Resources department, we encourage you to apply today!

Skills Required