Job Description

Contract type: Permanent

Rank/grade: Grade G

Salary: Starting 59,280 plus London weighting 6,710 + 200 London weighting supplement

Directorate/department: Report Fraud

Vetting level required: MV/SC

Location: Guildhall Yard East

This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.

The City of London Corporation is currently undergoing a program to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Who are we?

As City of London Police, we protect the people, businesses and the infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. The City of London police is the is a small force with a national remit, so does that make our job any less challenging? Absolutely not - because there's so much going on.


City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff member, you will be helping to making the city safer and deliver a valued service for those that live, work and visit the city.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.

The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.

The City of London Corporation is currently undergoing a program to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

About the team

The City of London Police is the designated National Lead Force for fraud and cybercrime and is responsible for the national fraud and cybercrime reporting service. The City of London Police's mission is to protect the public by preventing and disrupting fraud and cybercrime through capable, coordinated and effective policing. This includes the responsibility for:


Setting the national fraud policing strategy. Leading and coordinating the police service response to fraud. Co-ordinating national fraud reporting through Report Fraud.*
Triage and allocation of fraud cases and intelligence across national policing and law enforcement. Investigating nationally significant, serious, and complex fraud. Leading and coordinating victim care. Developing the police service workforce including training, continuous professional development, and dissemination of good practice. Collating, interpreting and reporting national fraud policing performance.

About the role

The post holder will lead a group of operational functions that collectively form the initial stages of the new Report Fraud service.


The post holder will be responsible for the day-to-day oversight of information collection (Reporting Services); intelligence assessment and analysis (Intelligence Services); and victim safeguarding (Victim Services). These functions represent the first stages National Decision-Making Model (NDM) which underpins the Report Fraud service.


In discharging these responsibilities, the post holder will ensure compliance with all statutory legislation, Approved Professional Practice (APP) and nationally recognised guidance. The post holder will also oversee processes that ensure the creation of high-quality insight products to support Report Fraud's operational outputs, whilst also embedding a culture within the organisation of continuous improvement to ensure that the City of London Police can provide victims, partners and the general public with the highest level of service.

Responsibilities

To support the Head of Report Fraud Operations in delivering a high-quality end-to-end service that puts the needs of victims at the heart of all decision making and outputs. To oversee and direct Reporting Services, ensuring the function meets performance requirements - and is compliant with all statutory legislation, Approved Professional Practice and national guidance. To oversee and direct Intelligence Services, ensuring the function meets performance requirements - and is compliant with all statutory legislation, Approved Professional Practice and national guidance. To oversee and direct Victim Services ensuring, the function meets performance requirements and is compliant with all statutory legislation, Approved Professional Practice and national guidance. To forge and manage partnerships with outsourced service delivery, whilst reporting performance into the Report Fraudproduct and supply chain. The candidate must be able to prepare high quality written and verbal reports to inform governance forums and external inspections. To deputise for the Head of Report Fraud Operations at key meetings and governance forums. This will involve acting as one of the City of London Police's cadre of spokespersons for the Report Fraudservice, providing media and communications support where necessary. To establish and maintain relationships with partner organisations and ensure these enhance the Report Fraud's strategic objectives and deliverables. The candidate must also be prepared to support activities to underpin the continuous improvement of the Report Fraudservice and to take personal responsibility for continuous professional development and be open to change. Actively seek to implement the City of London's Equal Opportunity Policy and its Equity, Diversity and Inclusion programme. Maintain personal responsibility for gathering, recording, storing, accessing and sharing of information in compliance with data protection laws, information security policies, legislation and all codes of practice. To undertake any other duties, appropriate to the postholder's grade, that may reasonably be requested to support the organisation and the Head of Report Fraud.

Requirements

For this role, we need you to have experience of:


The postholder must have an analytical mindset with the ability to strategically and operationally solve problems and implement solutions and contingencies. This will include experience in managing risk, with a track record in making dynamic decisions in line with the National Decision-Making model (NDM). The postholder will have experiences in safeguarding, ideally within the policing context, public sector or third sector. Experience of managing information collection within the policing / law enforcement context and experience of intelligence assessment and analysis. A track record in managing large and complex projects in line with corporate objectives and a track record in managing a large budget with competing demands. To be an effective communicator with extensive experience in communicating at a senior level on strategic and operational matters. This will include experience in media communications as well as being able to brief local and national government. Strong leadership skills with capabilities including communicating a shared vision, motivation, recognition, and acting as a role model who can celebrate success across the teams and the wider policing community. The post holder must also be able to create an empowered team environment whereby all individuals feel included and inspired. The ability to problem solve and produce innovative solutions on a range of key strategic and corporate matters. Be able to network effectively, negotiate well and influence people. To be fully computer literate with working knowledge of MS office.

Desirable:

Due to the unique nature of this job, we welcome applicants who have experience in working in customer services. We would also welcome a broad scope of applicants who have directly worked in the financial services sector and may have also worked with law enforcement and third sector roles. To have previous experience working in project management or to possess project management qualifications.

This vacancy is open only to those who have the right to work in the UK.

If you would like to discuss the role, please contact:


Chief Supt Oliver Shaw

Oliver.shaw@cityoflondon.police.uk

Selection Process

As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.


The application and interview will be tested under Level 3 of the College of Policing Competency and Values Framework.

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.

The closing date for applications is 27th June 25.


Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held Week commencing 14th July 25.

We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via

hrservices@cityoflondon.police.uk

Benefits:

LGPS Pension Scheme - Local Government Pension Scheme explained - Which? Access to Blue Light Card scheme - Welcome to Blue Light Card Discounts within the Square Mile specifically for City of London Police employees Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes 29 days' annual leave + bank holidays, increasing up to 34 days with continuous service Season Ticket Loans Cycle to Work Scheme
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it's vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.


The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office-based shift patterns. Feel free to speak to us about any flexible working requirements.


The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:


https://www.cityoflondon.police.uk/police-forces/city-of-london-police/areas/city-of-london/about-us/about-us/equality-and-diversity2/equality-and-diversity-support-networks/