Job Description

About Us:

THX UK is a leading tool and equipment hire company serving specialist contractors within the fit-out sector. We're known for delivering an exceptional hire experience through our proactive fleet renewal, real-time service transparency, and industry-leading customer satisfaction. We ensure maximum availability, consistent service, and on-time deliveries across major cities in England. Our mission: to deliver an exceptional hire experience defined by unmatched service, proven reliability, and a team that inspires and delivers. With a focus on sustainability and long-term value, our purpose is to grow a high-performing business that creates stability and opportunity for future generations.

Position Overview:

Responsible for leading and optimising our Warehouse and Transport operations, scheduling of routes, and management of our van and lorry fleet. This role is critical to ensuring timely delivery, efficient storage, and smooth coordination between departments. Developing strategies to improve operational efficiency, manage costs, and maintain compliance with safety and regulatory standards for a large-scale operation.

Key responsibilities

:

- Lead and manage large-scale Transport and Warehouse teams to ensure efficient and effective daily operations in accordance with THX's KPIs.

- Develop and implement logistics strategies aligned with business growth objectives.

- Manage forecasts and budgets, fully controlling costs within the logistics function and identifying cost-saving opportunities.

- Lead and implement continuous improvement initiatives to support business growth and excellence and reducing costs across transport and warehouse operations.

- Provide a professional, customer-centric service at all times.

- Continuously driving the alignment of behaviour with THX values and culture.

- Collaborate with Customer Service, Sales, and other departments to ensure seamless logistics support and customer satisfaction.

- Ensure health and safety standards are maintained across all logistics operations.

- Track KPIs and produce regular management reports on transport and warehouse performance.

- Resolve issues by identifying root causes and making appropriate decisions on improvements.

-Oversee route planning and scheduling to optimise delivery and collections performance and cost-efficiency across a growing logistics network, whilst maintaining exceptional customer experience.

- Manage the company's fleet of vans and lorries, ensuring compliance with legal, safety, and maintenance standards including appropriate loading of vehicles, daily vehicle checks and maintenance of vehicle fleet.

- Manage the customer delivery and scheduling teams including performance, absence and overtime.

- Ensure complete and accurate service and maintenance records for the vehicle fleet.

- Ensure compliance with the terms of conditions of our vehicle Fleet insurance policy, including reporting all accidents and incidents, and liaising with Procurement regarding annual renewals.

- Lead the procurement and disposal of fleet vehicles to ensure optimised value for money and alignment with THX's sustainability goals.

- Work closely with the Warehouse Manager to improve warehouse operations including inventory control, order fulfilment, and goods-in/out processes.

-Support the Warehouse Manager in achieving operational targets, streamlining workflows, and ensuring timely dispatch and receipt of goods.

- Collaborate on warehouse layout planning and resource allocation to improve throughput and reduce bottlenecks.

Person specification

:

Essential

- Valid CPC (Certificate of Professional Competence) for transport management.

- Proven experience in logistics management, with a strong track record of leading large-scale, high volume logistics operations, ideally in the equipment hire industry.

- Strong leadership and team management skills, with the ability to motivate and develop high-performing teams and the achievement of their KPIs.

- Excellent knowledge of route planning, fleet management, and warehouse operations.

- Familiarity with logistics software and tools.

- Strong track record of delivering operational efficiency and cost control.

- Strong problem-solving and decision-making abilities.

- Strong attention to detail and organisational skills with the ability to effectively prioritise.

- Excellent communication and interpersonal skills, both written and verbal.

- Knowledge of UK fleet and transport regulations and health & safety standards.

- Customer-focused mindset with a commitment to service excellence.

- Ability to work cross-functionally and influence stakeholders.

- Adaptability in a fast-paced and evolving environment.

- Proactive, self-motivated, and work on own initiative

Desirable

- Experience with sustainability initiatives in logistics.

- Experience in FORS accreditation and compliance

- Exposure to Lean manufacturing or continuous improvement initiatives.

- Strategic planning and project management capabilities.

THX Values:

As a family-centred business, people are at the heart of everything we do. We're proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That's why we make sure our employees feel valued, supported, and given every opportunity to grow.

We believe that a diverse team is a strong team. We're dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive.

Alongside a competitive benefits package and great opportunities for career development, we've built a friendly, collaborative culture that reflects our core values (

H

umility I

nnovation

R

efreshing

Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that's always learning, innovating, and focused on leaving people feeling good.

Job Types: Full-time, Permanent

Benefits:

Company pension Discounted or free food Free parking On-site parking
Application question(s):

Will you now, or in the future, require sponsorship for employment visa status?
Work Location: In person