Job Description

Head of Marketing, Communications and Policy

Working Hours:

Monday to Friday - 9am till 5pm

Closing date:

Thursday 5th June 2025

Interview Date:

Tuesday 10th June 2025 and

Tuesday 17th June 2025

Background

Staffordshire Chambers of Commerce has been in existence since 1813 and incorporated since 1949. We are a business membership organisation, with nearly 1,000 business members across Staffordshire, making us the biggest business support organisation in North Staffordshire.

We provide a range of support to help business to start, grow and succeed including:-

Networking and Events Business Services inc HR/Legal advice Policy and Representation International Trade Training
We also deliver a range of external contracts which support business to access funding, growth programmes, training grants and more. These include the Growth Hub Business Support helpline, the business crime helpline, the Local Skills Improvement Plan, plus a range of other initiatives which change as funding becomes available through Local Authorities.

This means we work with an additional 6,000 businesses each year through our wider project support.

In addition we work closely with MPs to raise awareness of key issues facing businesses and we operate "Daily Focus" a e-newsletter which goes out 5 days a week, celebrating and promoting local business news.

Our vision is to help grow the economy and support Staffordshire businesses to make it a more prosperous area for the residents and attract further investment.

The Head of Marketing, Communications and Policy will lead and integrate the organisation's communications, marketing, and policy functions, ensuring cohesive messaging, strategic alignment, and effective stakeholder engagement. This role focuses on shaping public perception, influencing policy, and enhancing the organisation's brand, while collaborating closely with the Head of Events to align event content and messaging.

Job Title:

Head of Marketing, Communications and Policy

Accountable To:

Deputy Chief Executive

Location:

Staffordshire Chambers of Commerce

Role Responsibilities:

Strategic Leadership

Develop and deliver integrated communications, marketing and policy strategies that align with the organisation's aims and objectives. Act as a strategic adviser to the senior leadership team on brand, reputation and policy-related matters. Monitor political, economic and social trends, identifying risks and opportunities to inform strategic planning.

Communications and Marketing

Lead the development of high-quality, engaging content across all channels including digital platforms, press releases, publications, newsletters and social media. Take a lead role in overseeing Daily Focus*, the organisation's weekday business news publication, liaising with the external provider to ensure timely, relevant and high-quality content.
Develop and implement content plans for Focus Magazine*, our quarterly printed publication, working closely with our external production partner to shape themes, article ideas and editorial direction.
Ensure brand consistency across all internal and external communications. Manage media relations, securing positive coverage and building relationships with journalists and media outlets. Work closely with the Head of Events to shape topics and themes and assist with drafting scripts or speaker notes as required.

Policy and Public Affairs

Lead the formulation of policy positions and advocacy strategies to support the organisation's objectives. Engage with key stakeholders including local and national policymakers, business leaders and partner organisations. Monitor legislative and regulatory developments and provide timely insight and recommendations. Represent the organisation in external forums, working groups or consultations as appropriate.

Leadership and Team Development

Lead and motivate a high-performing team across communications, marketing and policy. Set clear objectives, manage performance and support continuous professional development. Foster a collaborative culture that encourages innovation and results.

Evaluation and Impact

Define and track KPIs to measure the impact of communications, marketing and policy activity. Provide regular reports and insights to senior leadership, identifying areas for improvement or development.

Further Requirements:

Actively contribute to organisational strategy and leadership as a member of the senior management team. Work collaboratively across departments to achieve organisational objectives. Promote equality, diversity, and inclusion in all aspects of the role. Ensure effective communication with members, colleagues, and partners. Maintain high standards of professionalism, integrity, and customer service. Keep up to date with sector developments, business trends, and emerging opportunities. Undertake training and development as required. Carry out other duties as may reasonably be required in line with the objectives of the role.

What We Offer

Competitive salary dependent on experience 25 days annual leave, plus bank holidays. Free parking on site Westfield Health, offering access to healthcare benefits and discounted gym membership.

Qualifications

Degree or equivalent experience in communications, marketing, public relations or related field Membership of a relevant professional body (e.g. CIPR, CIM) Evidence of continued professional development

Proven Experience

Significant senior experience in communications or marketing Demonstrable involvement in policy work or advocacy Delivering and implementing integrated comms and marketing strategies Working with or overseeing external partners and content providers Managing or influencing media and press relationships Overseeing publications and/or digital content creation Leading or contributing to policy-related outputs or engagement Experience influencing public policy at local, regional or national level Line management and team leadership

Knowledge, Skills and Abilities

Excellent written and verbal communication skills Strong knowledge of UK media, digital marketing, and public relations Understanding of political and policymaking processes in the UK Ability to build and manage stakeholder relationships Highly organised with the ability to manage multiple priorities Attention to detail and editorial judgement Copywriting or journalism experience Ability to evaluate communications performance and interpret data to improve engagement and reach Competence in Microsoft Office and communications tools

Other Attributes

Proactive, results-driven, and self-motivated. Commitment to the aims and values of Staffordshire Chambers of Commerce. Flexible and adaptable, with a positive and resilient attitude. Willingness to work flexibly as needed with provision to travel across Staffordshire and occasionally beyond

How to Apply

Please send your CV to Becky Stubbs

together with

a supporting letter detailing how you meet the requirements for Head of Marketing, Communications and Policy and how you support the Chamber BETTER values.

Applications should be emailed or posted/delivered to Staffordshire Chamber of Commerce, Commerce House, Festival Park, Stoke On Trent ST1 5BE

We reserve the right to close the applicable window early.

Staffordshire Chambers of Commerce is an equal opportunities employer

Data Protection

Staffordshire Chambers of Commerce will use any data you provide in your application to assess your suitability for the position advertised This data will not be further processed unless your application is successful.

All candidate information gathered through our recruitment campaigns will be protected and we will fulfil the requirements of the relevant legislation.

In the case of unsuccessful applicants, we will retain all relevant recruitment paperwork for a period of 12 months in case of any claim/dispute, after this time the paperwork will be destroyed by shredding or other confidential waste disposal methods.

Successful candidates will have their recruitment paperwork retained within personnel files and in line with our data retention schedule.

The Chamber will not use any form of automated processes in its recruitment decision making.

If you require any further information in relation to the protection of your data, please contact us using the details above or view our HR Privacy Policy at www.staffordshirechambers.co.uk

Job Types: Full-time Permanent contract

Salary: 45,000 to 50,000 dependent on experience

Schedule:

Monday to Friday 9am - 5pm
Work Location: In person(Office)

Job Types: Full-time, Permanent

Pay: 45,000.00-50,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 05/06/2025