Head Of Operations

Appleton Thorn, Cheshire, United Kingdom

Job Description


Eventor, a business within Stobart now entering its 19th year in Motorsport Event Logistics, and Nuclear support services. With a team concentrating on a right first time and precision delivery approach, the business has thrived in the area of Motorsport, most notably Formula 1, where high levels of accuracy and the need to meet customers meticulous requirements are the number one priority.

Stobart joined the Culina Group in 2021 and became part of the largest, market leading, privately owned logistics provider in the UK. With a turnover in excess of \xc2\xa32.2billion, a combined workforce of over 20,000 colleagues and a joint fleet of over 5,000 vehicles, they specialise in providing chilled, ambient, and industrial services solutions, covering the whole of the UK.

Through our unique model, we operate the largest user shared network that ensures maximum capacity whilst guaranteeing service and quality. Operating 24 hours a day, 365 days a year, we specialise in the Retail, Consumer, E-commerce and Manufacturing sectors, working with some of the worlds well-known brands.



As the Head of Operations, you will have full ownership and responsibility for multiple contract P&L\'s, with overall responsibility for the financial performance of the Sector.

You will operate within a clear remit to maximise revenue, control costs and drive profits and will ensure a proactive approach is taken to reduce and address inefficiencies. There is a huge emphasise on customer relations and communication that have a direct correlation to the revenue and profit of the business.

The role will be responsible for creating a continuous improvement culture via engagement, you will lead, develop and manage your direct reports in a positive manner and will drive a high performing culture and engaged workforce by effective open communication and strong leadership.

The Head of Operastions will work hand in hand with the Managing Director and General Managers in a customer facing environment to ensure we are meeting our customers\' expectations and building strong working relationships.

As a member of the Senior Management Team, you will work closely with your senior colleagues, on multiple projects of all sizes carrying the same importance to meet the customer needs.

Key Duties

  • Has full operational ownership and responsibility for the running of the operational function within the business, including performance and management of the Operations team and associated results and successes.
  • Ensure service delivery meets defined results whilst driving best practice and continuous improvement in cost control and productivity across all contracts.
  • Deliver improving financial performance for the overall operation and across contracts, meeting budget commitments.
  • Responsible for developing direct reports and teams, creating succession plans in order to grow talent from within and using tools provided to manage talent within the business.
  • Works collaboratively with Business Development and Finance Managers to build robust processes and effective working relationships - internal and external.
  • Proactively look at ways to improve operations and deliver operational excellence in line with our growth strategy and vision to maintain existing business.
  • Oversees and ensures the transport function within the business is compliant in line with the relevant legislative requirements, ensuring adherence to company procedures and standards across Transport, H&S, HR, Finance and CAM.
  • Works closely with the Managing Director to drive initiatives and overall performance. Challenges and questions ways of working and identifies improvements.
  • Works collaboratively alongside the other Senior Team to maximise business unit and company-wide results.
Qualifications
  • Demonstrable experience of successful resource management
  • Excellent organisation and communication skills
  • Proven track record of working to clearly defined service delivery results
  • Demonstrable knowledge of multi-contract Transport Operations, legislation and working best practices.
  • Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
  • Commercially astute.
  • Strategic awareness.
  • Natural desire to generate and drive improvements.
  • IT Literate including Microsoft word, excel and outlook.
  • Proven experience of working within a Senior Management Operations role.
  • Proven track record in Transport and Logistics Industry.
  • Proven experience of leading and managing a team.
  • Events logistics experience desirable.
  • CPC National Qualification desirable.
Additional Information

Benefits:
  • 33 Days annual leave
  • Car Allowance
  • Private Medical Insurance
  • Death in Service
  • Onsite canteens (subject to depot)
  • Employee Assistance Programme
  • Discounted gym membership at PureGym
  • Rewards App - discount on 100\'s of brands
  • Refer a friend bonus

Culina Group

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Job Detail

  • Job Id
    JD3012642
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Appleton Thorn, Cheshire, United Kingdom
  • Education
    Not mentioned