Job Description

About the Role

Blossom LGBT is seeking a

Head of Operations & External Engagement

to provide strategic and operational leadership across governance, finance, fundraising operations, and external engagement. This is an exciting opportunity to join and shape a

fast-scaling LGBTQIA+ charity

making a real difference in the lives of LGBTQ+ young adults.

As a senior leader, you'll work closely with the CEO and Trustees to ensure the charity runs efficiently, compliantly, and sustainably - enabling high-quality delivery and long-term impact.

About Blossom LGBT

Blossom LGBT CIO is a

values-led LGBTQ+ charity

supporting young adults through their transition from childhood into adult life. We centre

lived experience, intersectionality, and compassion

in everything we do. We're growing fast and looking for a senior operational leader motivated by

social impact

and building systems that help people and communities thrive.

What You'll Be Doing

This is currently a standalone leadership role, working closely with the CEO and Trustees. You'll contribute to funding applications, fundraising, and financial planning to support future growth. As we expand, you'll help shape and build the operations function in line with need and funding.

Key Responsibilities:

Lead governance, finance, and compliance functions, including financial reporting, charity law compliance, audits, and risk management. Oversee internal systems, policies, workflows, and digital infrastructure while developing scalable processes for growth. Drive external engagement through digital marketing and in-person outreach. Lead income generation operations across grants, trusts, corporate partnerships, and individual giving, including bid tracking and donor management. Develop and manage a team of volunteers to support core functions.

About You

You're an experienced operations professional with a strong commitment to

social justice and LGBTQ+ inclusion

.

Essential:

Experience in operational management within a charity, voluntary, or social enterprise. Strong financial management and governance experience. Experience supporting or managing fundraising operations. Excellent organisational, communication, and problem-solving skills. Commitment to inclusive, intersectional working and LGBTQ+ communities.

Desirable:

Experience in a small or growing organisation. Knowledge of issues affecting LGBTQ+ communities. Experience managing digital systems or CRMs.
Please note applicants who don't respond to the two Indeed screening questions will not be considered for interview.

Job Types: Full-time, Permanent

Pay: From 40,000.00 per year

Benefits:

Casual dress Discounted or free food Employee discount Work from home
Application question(s):

Please describe a time when you improved or established a system, process, or structure that made your organisation more effective. What was your role, and what impact did it have? What does equity and intersectionality mean to you, and how would you embed these principles in how you lead the Operations function at Blossom LGBT?
Work Location: Hybrid remote in Surrey GU1 4SQ