Job Description

AIRO is hiring its first Head of Operations to help build the engine room of a high-growth startup transforming the air we breathe.

About Us

AIRO

is redefining air quality and fire safety through intelligent remote monitoring. Our AirCare sensor platform tracks ductwork cleanliness in real time, helping clients meet regulations, reduce risk, and protect health -- all with smart alerts, dashboards, and predictive insights.

We're backed by leading investors, supported by BESA, and poised to scale into a category-defining technology business. We're now looking for a brilliant Head of Operations to join us at a critical moment: product launch, funding ramp, and partner growth.

The Role

This is not a "maintain what exists" ops role. It's a build, lead, and own opportunity -- the perfect move for a strategic doer who wants to shape systems from the ground up. You'll work directly with our Founder and interface across product, finance, logistics, partners, and sales. You'll turn chaos into clarity, bottlenecks into blueprints, and manual hacks into scalable systems.

What You'll Own

Operations Architecture

Build and manage AIRO's internal operating system (SOPs, Notion, task tracking, reporting) Own cross-functional alignment and execution -- weekly syncs, blockers, priority focus

Finance & Payments Coordination

Oversee supplier payment workflows, liaising with our bookkeeper Track and organise invoices, subscriptions, and cost approvals

Partner & Vendor Management

Be the point of contact for installers, delivery partners, and suppliers Standardise onboarding, SLAs, and performance management

Systems & Tools Implementation

Deploy and maintain systems (e.g., Notion, ClickUp, CRM, Slack automations) Ensure everyone has what they need to execute smoothly and report effectively

Performance & Reporting

Maintain OKR dashboards, cross-team progress tracking, and weekly summaries Help prepare board updates, investor reporting, and internal insights

What We're Looking For

4+ years experience in operations, business management, or founder support Proven record of building internal systems and processes from scratch Comfortable managing financial flows (payments, invoice tracking, budgets) Skilled at wrangling chaos into structure, and people into alignment Sharp communicator with a proactive mindset Familiarity with Notion, ClickUp, Google Workspace, Slack, CRM tools

Perks & Benefits

Office in the heart of Battersea Power Station - a vibrant, world-class workplace BetterUp Coaching - personal development through world-renowned leadership coaching Pension Scheme - competitive employer contribution Hybrid Working - work-life balance with flexible in-office days Global Impact - play a part in a company rapidly expanding across sectors and borders Cutting-edge Tech Stack - opportunity to work with AI, IoT, and cloud-native micro-services Mission-led Culture - join a team driven by impact, integrity, and innovation
Job Types: Full-time, Permanent

Pay: 65,000.00-75,000.00 per year

Benefits:

Company pension Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in London SW11 8BZ

Application deadline: 10/07/2025
Reference ID: AIRO-HO-001