Job Description

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Description

We're not looking for a safe pair of hands. We're looking for someone

smart, sharp, and relentlessly effective

-- someone who can rebuild our People function from the ground up and help take Penrose into its next phase of growth.



This is a

full-stack role

. You'll own hiring, manager capability, performance, people ops, and more -- designing and executing robust, scalable systems that work in the real world. You'll need to deliver from day one -- and then grow into a strategic leader as you build a high-performing People function around you.


You'll be working directly with our senior leadership and have the remit to

make change -- and the expectation to deliver it.

Read the full spec

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What you'll do

Build a high-performance People engine that supports real delivery -- not just policy Lead hiring end to end across clinical, ops, and HQ -- focused on quality at pace Reset how we do performance, feedback, and accountability -- data-driven and scalable Train first-time managers and embed better leadership across teams Handle ER cleanly, keep us compliant, and reduce noise across the org Own our People strategy -- org design, succession planning, reward, tools, and structure Be a stabilising force: bring order, velocity, and visible progress
You don't just make plans -- you get results. Within 3-6 months, you'll be improving hiring speed and quality, cleaning up broken systems, and building trust by executing day to day. Within 12 months, we expect to see a new People system live and delivering outcomes: stronger delivery, better retention, clearer performance.###

Who you are

A

builder

, not a background operator -- you've delivered real systems, not just advised from the sidelines Strong

commercial instincts --

you prioritise business outcomes, not process or policy, and you don't confuse thoughtful risk-taking with playing it safe Hands-on and unafraid to get stuck in -- an executor, not just a people manager or boardroom talker. Organised and detail-driven -- your systems don't drift, and your docs are audit-ready Emotionally intelligent, but not afraid of hard conversations - you don't confuse being nice with getting business outcomes Strong HR knowledge (esp. ER, performance, UK law) -- but flexible and pragmatic You bias to action, own problems, and never settle for "good enough" CIPD and NHS experience are welcome -- but real-world delivery is what we hire for A policy writer, a committee-seeker, or a defender of "how things are" A career HRBP who's never had to fix messy systems or hold the line Someone who mistakes sentiment for strategy or comfort for care
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Why Penrose

Penrose Health is building the future of primary care.



We run a group of GP surgeries serving over 80,000 patients across 8 sites, with a team of 200+ clinicians and operators. But we're

not just a standard NHS provider

. We're here to

raise the bar -- on care, on outcomes, and on how a modern healthcare organisation should run

.



That means proper systems. High standards. Real accountability. And a culture that values pace, clarity, and getting the right things done. You'll be joining a team that's scrappy, smart, and serious about change -- with leadership that backs ambition and rewards delivery.

We expect a lot -- but we also invest in our people. You'll get:

Competitive salary + bonus

-- built to reward performance, not just tenure

Professional development

-- we'll back your growth with funding and support

Vitality Health insurance

-- fast access to private care and real wellness perks

Birthday day off

-- because cake > email

Cycle + tech schemes

-- stay active and get the gear you need

Company pension

-- competitive NOW pension arrangement

? Company sick pay

-- peace of mind built in

Regular team socials

-- from low-key hangs to all-company events

Summer surprises + festive extras

-- because small things matter

A real mission

-- not just perks: your work here helps fix the system
This isn't just a job. It's a chance to help transform primary care -- and have some fun along the way.

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About Penrose Health

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for

75,000+ people across 9 sites in South East London

, supported by a team of

200+ clinicians and staff

. Our model is built on

permanent, diverse teams

, strong governance, and a clear focus on

continuity, quality, and access

.

We work closely with NHS partners to deliver a full range of services -- from routine checks to complex, long-term care -- backed by robust systems and a culture of continuous improvement.

We're proud to hold a

CQC "Good" rating

and consistently receive

strong feedback from patients

.

Learn more at penrosehealth.co.uk.

Penrose Health 2025.