Job Description

Farringdon - hybrid working

Southern Housing is seeking a

Head of Product Innovation

to design and lead our approach to product management and innovation to enable our Transformation Programme.


Reporting to the Director of Transformation, this is an opportunity to define the vision and approach in how our organisation delivers consistent, fast paced change through key digital products. The role leads a team of Product Managers, Product Owners and Functional Consultants that are key members of our cross-functional Transformation teams. Engagement with our colleagues across the organisation and Technology and Data teams is key - so we are aligned, empowered, and delivering product innovation in line with our organisation's goals.

What you'll do:

Define a Product Innovation approach that provides a framework for cross functional teams to design, build, test, learn and deliver for our end users in a constant feedback loop Lead the embedding of this approach across our organisation in collaboration with the Transformation, Technology and Data teams. Lead and manage Product Managers, Product Owners and other resources to deliver the transformation programme within cross functional programme/project teams Work closely with the Head of Service Design and Change to ensure the design/test/learn/deliver loop for all products works in practise Work closely with the Head of Transformation Programme to ensure all programmes are adequately resourced by the Product Innovation team Manage partnerships and supplier relationships with key digital suppliers and transformation resources. Champion product innovation to ensure we're at the forefront of our product capabilities; be aligned with the principles of user-centred design and how product priorities will align to these; understand how user engagement in products is critical to success and embed this within the work they do. Have a strong POV in the approach to AI across our products and our wider organisation and be clear in how to embed this across the Transformation Programme products Foster a collaborative, inclusive team culture and build strong relationships with stakeholders, specifically with our Technology and Data teams.

What you'll need:

Senior product leadership experience in complex, multi-stakeholder environments. Strong understanding of agile delivery, service design, and digital transformation. Proven ability to lead cross-functional teams and influence at all levels. Experience in housing, public sector, or regulated environments is desirable. Agile Practitioner, Scrum Master, or Product Owner certification required; technology architecture certification (e.g. TOGAF) essential.

Closing date: Tuesday 28th October 2025 at 23:59pm. Please note, we reserve the right to close this vacancy early, if we receive a high volume of applications.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.


A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working

Inclusion and Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.


Work Location: In person