Head Of Property Services
Euston, ENG, GB, United Kingdom
Job Description
Chestertons Estate Agency
Director of Property Services
Salary:
60,000 + CommissionLocation:
EustonHours:
Monday - Friday, 8:30 - 6Purpose of the Role
Lead and inspire an inside?sales function (~30 heads) dedicated to generating new opportunities for the Front Offices, optimise inbound lead conversions as well as identifying new opportunities within our existing contact base.
Key Responsibilities
Manage, coach and develop Team Leaders and Associate Directors. Train the whole department on the skills and knowledge to be successful. Focus the team to deliver a continuous flow of qualified meetings / leads for Front Office teams. Partner with Front Office to maximise conversion and close rates. Reactivate and nurture lapsed client relationships. Own team culture, engagement and performance standards. Identify and implement process improvements that lift conversion and speed?to?revenue. Collaborate cross?functionally (Marketing, Rev Ops, Branch Directors). Recruit and onboard new starters. Conduct performance management or disciplinary meetings or all team members.
Core KPIs
Total Market Appraisals booked Inbound lead?to?MA conversion rate MA?to?Instruction conversion (quality metric) Revenue generated Personnel attrition rate Quota attainment (team & individual)
Commission Framework (Guide)
Earnings tied to team performance on MAs / opportunities generated for front offices. Accelerators based on quota attainment (target achieved) of individuals in the department.
Reporting Line
Reports to
Head of Client Growth
.
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Job Detail
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Job IdJD3230048
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEuston, ENG, GB, United Kingdom
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EducationNot mentioned