Job Description

About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
THG Nutrition & Wellness:
THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear.
We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day.
Everything we do is done in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry.
It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition & Wellness movement forward.
About Us:
THG Manufacturing a leading provider of high-quality flavours and ingredients into the B2B sector. Our offer includes bespoke and standard solutions that are suitable for use in multiple applications across the sports nutrition, soft drinks & beverage, food manufacturing and nutraceutical industries. We pride ourselves on innovation, quality, and a commitment to helping our clients succeed in a competitive market.
The role:
We are seeking a dynamic and ambitious Head of Sales that will share our passion for growth, helping drive our sales initiatives within the flavours and ingredients sector.
The successful candidate must be solutions focused and have a proven, track record in B2B sales, and selling flavours or ingredients into a range of industries. You will be comfortable working cross functionally with our in-house NPD teams, helping bring customer projects to life.
Working closely with the Commercial Director for THG Manufacturing, you will identify opportunities in emerging markets and will be focused on executing these with prospective customers.
Principle accountabilities:

• Develop and execute comprehensive sector specific sales strategies to drive new business acquisition and the enhancement and stabilisation of existing customer accounts, aligning with sales objectives.
• Regular customer visits to maintain and build strong relationships, gaining a deep understanding of client objectives and needs whilst offering appropriate solutions positioning THG Manufacturing as their preferred partner.
• Report and maintain a healthy business development pipeline by identifying and pursuing new business opportunities, ensuring a consistent flow of potential clients and projects.
• Oversee and nurture existing customer accounts, ensuring ongoing satisfaction and identifying opportunities for upselling and cross-selling from THG Manufacturing standard range and the wider THG group offerings.
• Work closely with in-house development teams on customer briefs, ensuring that proposed solutions meet client expectations and leverage our products effectively.
• Review and stay informed of emerging industry opportunities, challenges and changes in competitor activities, informing and revising sales strategies to maintain competitive advantage.
• Provide regular reports and updates on growth initiatives, sales, KPI's, market trends and customer feedback to senior management to encourage informed decision making.
• Take ownership of an existing portfolio of customer accounts, ensuring revenue and profitability targets are reached.
• Build and harvest good working relationships with key contacts across the wider THG group, ensuring effective delivery of alternative customer projects to drive growth initiatives, regularly visiting and interacting with THG HQ.
• Review and adjust the product mix when necessary to ensure a profitable, market relevant offer.

Essential Skills and Experience:

• Minimum of 5 years' experience in sales management within the B2B flavours or food ingredients industry.
• Strong commercial awareness.
• Excellent communication, negotiation, customer relationship building abilities.
• Demonstrable ability to drive profitable, new business opportunities.
• Comfortable working in a fast-paced environment.
• Analytical abilities: Experience using CRM, keeping robust records, manipulating data to ensure informed decision making.
• Ability to lead, develop and monitor sales teams, cultivating a culture of excellence and collaboration.
• Strong written, verbal and presentation skills.
• Passionate, driven, articulate, growth mindset.

What's in it for me?
Career Development

• Access bespoke development programmes designed by our in-house L&D team.
• Develop your expertise through our upskilling programme in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Enjoy your birthday off!
• Enhanced maternity and paternity pay based on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days of volunteer leave after 12 months.

Wellbeing Support

• Face-to-face and virtual appointments with our in-house GP.
• Access to our in-house CBT therapist.
• 24/7 Employee Assistance Programme (EAP) provided by Bupa.
• State-of-the-art on-site gym.
• Access to on-site physiotherapy.

Other Perks

• Save up to 12% on personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• On-site barber.
• Referral bonus of up to 1,000.
• Anniversary gifts for 5 and 10 years of service

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.