Job Description

Company Overview

Uplands Enterprise Trust (UET) is a Swindon based charity that helps young people & adults with additional needs to help themselves through diverse activities and opportunities, focusing on its core offers, Skills for Life, Skills for Work & Bespoke. At UET, our passionate team and expert trustees drive our mission to empower and enhance the lives of disabled young people and adults in Swindon and the surrounding areas.

Summary

We are seeking a proactive, compassionate, and organised Head of Service Delivery, this leadership role involves managing the quality and compliance of UET's services. Collaborating with the Director of Operations and reporting regularly to the board of trustees you will ensure that the organisation operates efficiently and safely whilst constantly improving and optimising its service delivery.

The roles and responsibilities

Step in for the Director of Operations when needed Act as the Designated Safeguarding Lead Monitor and respond to safeguarding concerns across the organisation Analyse trends in behaviour, incidents, and safeguarding issues Lead on quality and compliance, reporting directly to the board Ensure policies and practices meet legal and regulatory standards Conduct audits and support continuous improvement Observe and support staff performance and training needs Manage the staff training matrix Maintain strong relationships with staff and young people Support the induction process for new staff Help improve systems and processes where needed Assist with planning and developing UET services Build positive relationships with young people, families, and external partners

Essential skills & requirements

Person Specification

Essential

Experience and understanding of the principles and practice for Safeguarding young people or vulnerable adults within a SEND environment Level 5 in Health & Social Care or equivalent, or a willingness to work towards Full UK driving licence Strong IT and reporting skills Management experience in a SEND setting Experience supporting and developing staff Confident team leader and motivator Good decision-maker Able to professionally represent UET Skilled in training and time management Strong communicator Flexible and self-motivated Focused on quality and improvement Calm and solution-focused under pressure Enhanced DBS disclosure

Desirable

Experience as a Designated Safeguarding Lead Trained in Team Teach or medication administration Experience working with young people with learning disabilities

What We Offer

A rewarding opportunity to make a genuine impact in the lives of young people. A supportive and passionate team environment. Opportunities for ongoing training and development.
Join us in making a difference! Apply for the amazing opportunity at UET and help inspire young minds to reach new heights.

Location: UET Stratton Road, Swindon SN1 2PN

Hours: Full-Time (Monday to Thursday, 08:30 - 16:00) Friday, 08:00 - 15:30)

Salary: Salary banding (L1-L5)

Reports to: Director of Operations

Contract Type: Permanent

Job Types: Full-time, Permanent

Pay: 51,773.00-57,137.00 per year

Benefits:

On-site parking Private medical insurance Sick pay
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person