UCL - London's Global University - is a world-renowned institution recognised for academic excellence, innovation, and impact. At the heart of our operations lies the Professional Services Hub (PS Hub), which supports UCL's mission through the delivery of high-quality, efficient, and customer-focused services. We bring together talented professional staff across a wide range of operational areas, ensuring that the university meets its regulatory obligations while offering a first-class experience to its diverse community.
About the role
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We are looking for a dynamic and experienced Staff Immigration Compliance Manager to lead the Compliance function within our HR Services team. In this vital role, you will report directly to the Head of Staff Immigration & Compliance and be responsible for managing a team of Compliance Officers. Your primary focus will be to drive a high-performance, customer-centric culture while ensuring all compliance obligations across HR processes are met. You will oversee the full spectrum of immigration compliance, right to work checks, GDPR adherence, internal and external audits, and the development of standard operating procedures. You will also manage relationships with external providers and act as the main point of contact for legal and regulatory bodies, ensuring that our processes remain robust, up-to-date, and in line with evolving legislation. Your work will support the delivery of accurate data through our HR systems and contribute directly to the university's strategic goals.
About you
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You will bring substantial experience in a managerial role within a compliance-driven environment, ideally within higher education or another complex organisation. Your expertise in UK immigration legislation, regulatory frameworks and data protection law will be essential to success in this role. You are confident in developing and monitoring risk-based compliance controls and are skilled in engaging and advising stakeholders across different teams. You have a strong track record of leading teams, improving processes, and managing service performance. Your understanding of customer service systems and HR technologies, alongside your ability to interpret and implement legislation into practical guidance, will ensure you can influence and improve compliance practices university wide. Above all, you are a collaborative, detail-focused professional who is passionate about delivering excellence and supporting a culture of accountability and continuous improvement.
If you're ready to make a meaningful impact at one of the world's top universities, we'd love to hear from you.
What we offer
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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
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