Job Description

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Position

Mintivo is seeking an experienced and commercially minded Head of Technology to take full ownership of our technical strategy, project delivery, and technology direction. This is a multi-faceted leadership role in a growing MSP, combining strategic vision with the ability to provide hands-on delivery support when deadlines require.



We are looking for a candidate with a strong background in solutions architecture, having developed a deep understanding of on-premises infrastructure early in their career, and progressed to become an expert in Azure and cloud-first solutions. You will lead the Projects and Consultancy function, be accountable for both technical delivery and the project management function, and work with the Commercial team to package technical capabilities into commercially viable service offerings.

You will be equally comfortable shaping long-term technical strategy, guiding and developing your team, engaging with customers at a senior level, and directly contributing to delivery when necessary.

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Who we are

Mintivo is a forward-thinking IT services provider dedicated to creating innovative, efficient, and secure digital environments for businesses. We value a collaborative team culture, where growth and career development are actively supported.

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What we offer

People & Culture is the heartbeat of Mintivo. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture.



We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work.



#TeamMintivo isn't just a cliched hashtag made up for social media - it's a true reflection of what it's like to work for us.



Salary 75,000 - 85,000 per annum, experience based and benchmarked in our industry and region Unlimited holiday Hybrid role at our Lacock headquarters Private Healthcare Performance and salary reviews Enrolment into the Mintivo Academy, aimed on your training and development needs with time available to complete during working hours Access to online courses, work related plus more, all at your fingertips Auto Enrolment pension scheme Staff and Customer referral scheme Great working atmosphere and balanced work environment - we are high performance and we take good care of each other Employee socials and events run by our Social Committee On site lounge area and Minchester bar The opportunity to own and shape Mintivo's technical future

This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career.####

Main Duties

Strategic Technical Leadership



Define and own Mintivo's technology strategy, ensuring it underpins business growth and customer success. Shape and evolve Mintivo's service offerings, translating technical capability into products the Commercial team can take to market. Identify emerging technologies and assess their commercial potential for enhancing services and driving revenue. Act as the senior authority on all technology-related decisions, governance, and direction.



Project & Technical Delivery Ownership

Lead and manage both the project management function and technical delivery for all client projects. Oversee scoping, resourcing, scheduling, and delivery to ensure projects are completed on time, within budget, and to the highest quality standards. Line manage the Project Manager and Technical Team Lead, ensuring priorities are clear and accountability is maintained. Drive continual improvement of technical and project delivery methodologies.



Commercial Enablement

Work in partnership with the Commercial team to develop, package, and position technical solutions for the market. Provide presales consultancy, technical roadmaps, and solution designs to support sales opportunities. Ensure solutions are commercially viable, scalable, and aligned with Mintivo's strategic objectives.



Hands-On Contribution

Provide direct technical input and delivery support when required to meet critical deadlines or high-priority client requirements. Maintain current technical expertise to underpin both leadership credibility and delivery capability.



Team Leadership & Development

Lead, mentor, and develop the Projects and Consultancy team, fostering a culture of accountability, learning, and innovation. Build and maintain strong vendor and partner relationships to enhance technical capability and deliver commercial value.
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Essential Skills & Experience

Proven experience in a senior technology leadership or solutions architecture role, with demonstrable impact on business growth. Strong track record of defining and executing technical strategy in a growing MSP or IT services business. Ability to translate complex technical capability into scalable, commercially viable solutions. Expertise in: + Microsoft 365 and Modern Endpoint Management
+ Microsoft Azure (design, migration, deployment, and management)
+ On-premises infrastructure (Hyper-V, VMware, Active Directory, networking)
+ Hybrid environments and cloud migration strategies
Strong track record of delivering complex IT projects from inception to completion. Experience managing both technical teams and project management functions. Excellent communication and stakeholder management skills at all levels. Willingness to contribute directly to delivery when necessary. Relevant Microsoft or certifications.
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Qualifications

Desirable:



Experience with ISO frameworks (ISO27001, ISO9001) Familiarity with Cyber Essentials, or other equivalent regulated environments Experience with SonicWALL, Fortinet or Cisco Project Management qualification (i.e. APM, Prince2 or Agile)
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Who you are

Excellent customer service is at the heart of what we do - you are a proven professional who is equipped with the skills and ability to deliver service at the extremely high standard our customers rightfully expect from us. An enthusiastic "can do" individual who will be a welcomed addition to a positive team in a great environment.



You love what you do, and you always go the extra mile. You have a a willingness to learn from others while striving to benefit and add value for our customers. You will be keen to learn and progress.

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Notes

37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential.

This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded).

Don't think it's for you, but perhaps you have a friend who would be a perfect fit? We would be very grateful if you would share our job link with them!

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To Apply

If this role sounds like you, we're asking for an up-to-date CV and short cover letter telling us why you're interested and how you think you're a good fit. We can't wait to meet you.

Mintivo Ltd are committed to securing the best talent regardless of gender, race, religion, age, sexual orientation, marital status, disability, or any other characteristic that makes you, you.

Please only apply if you have the Right to Work in the UK.

Please note that we will do our best to reply to all applicants but if you have not heard from us within two weeks of applying, then feel free to give us a nudge!

Recruiters are not required at this time.

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Talent Team at Mintivo

Mark Adams, People & Culture Director

mark.adams@mintivo.co.uk

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About us

Who we are

Mintivo is a Cloud-first Managed IT Service Provider based in Chippenham. Mintivo has grown +50% year on year. We have assembled a strong Board of Directors and Senior Leadership Team; built an incredible workforce, and have an extremely high reputation, winning multiple awards since our launch in 2018. With customers in a variety of sectors, this role is a fantastic opportunity to join a high-growth organisation that truly values both employees and customers as well as providing a huge amount of future career opportunities.