Job Description

Job Title: Head of Villages and Independent Living Location: Remote, with regular travel across Hampshire, West London and Buckinghamshire. Contract: Full-time, Permanent Salary: 76,377.60 per annum Role Profile: https://bit.ly/48NrjHL

About the role

Our retirement villages are vibrant communities offering high-quality homes alongside facilities such as restaurants, wellbeing centres and social spaces, while our Independent Living schemes provide safe, supportive housing with a strong sense of community for people who want to live independently in later life. Together, they enable residents to enjoy choice, dignity, and connection.


As a senior leader within our Housing Services team, you will have a pivotal role in shaping services, driving improvement, and ensuring our residents receive the highest levels of care and support.

Key responsibilities:

Set and maintain high standards of quality, safety, and compliance with regulatory requirements. Lead change programmes, embed new ways of working, and promote a culture of continuous improvement. Build effective relationships with residents, communities, and stakeholders - ensuring their voices influence service design and delivery. Oversee budgets and resources, ensuring ancillary services (Food & Beverage, wellbeing, housekeeping) are sustainable and efficient. Work collaboratively with colleagues across Housing, Property, and Development to deliver joined-up, cost-effective solutions.

About you:

An experienced leader with a track record of motivating and managing dispersed teams. Knowledge and experience of the retirement housing sector, particularly leasehold management within a regulated environment. Strong financial and commercial skills, with the ability to balance budgets and deliver value for money. Excellent communication and influencing skills, able to engage with a wide range of stakeholders. A solid understanding of housing regulation, compliance, safeguarding, and health & safety. Resilient and solutions-focused, able to handle complex issues with integrity and sensitivity.

Qualifications:

Degree-level education or equivalent experience. Professional housing qualification (e.g. IRPM, CIH) is desirable.

Please note: this advert may be closed early if sufficient interest is received

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.


Our Anchor values of being

Accountable, Respectful, Courageous

and

Honest

apply to us all, whether you manage colleagues as part of your role or not.


Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments

Finance

Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.