An exciting project to build a successful business built on strong foundations of regional personal lines insurance. Responsibility to drive and grow a specialist centre of excellence. With a purpose to lead the strategy for volume Personal Lines and the centre of excellence ensuring growth, cultural, operational and innovation objectives are met. Directing and managing the business in support of the overall business strategy.
You will need to be able to commute between our Taunton and Swansea offices where necessary, as well as our other Community Broking offices on an adhoc basis.
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Why join us?
Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group--where all profits go to charity and good causes.
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What you'll be doing
Building a strategy with a combination of efficiency, innovation, great advice and high class client service
Be accountable for delivering a multi channel client interaction wheel modernising our approach to Personal Lines
Support, motivate and instil a culture of professional development within the team, including qualifications, product and technical knowledge with relevant competency levels achieved and maintained
Operate within an agreed financial and resource budget; prioritising and allocating resource effectively and recruiting suitable people in accordance with current employment legislation
Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively assist with referrals and handle a variety of complex work
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What you'll need to have
Experience in digital strategy, robotics and AI beneficial
Excellent leadership skills, ability to motivate, communicate engage teams across multiple locations required
Proficient in creating a results driven team, focusing both in the short & long term, whilst empowering individuals to focus on their goals
Knowledgeable of Financial Conduct Authority, Health & Safety at Work, GDPR, Money Laundering, Employment Law and any relevant regulatory and legislative requirements which affect the business
Confident and capable in communicating, presenting, networking, managing relationships and providing an excellent client experience
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What makes you stand out
Hold Chartered Insurance Certificate of Insurance
Hold or Willing to work towards a Chartered Insurance Institute Diploma in Insurance
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What we offer
28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Individual Private Medical Insurance
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering
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Hear from the hiring manager
"Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client's cover and claims issues. We are looking for an ambitious, innovative and growth driven leader to join our business in the role of Head of Volume Personal Lines insurance".
Lloyd & Whyte
offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group
is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away 250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
Directory of Social Change's UK Guides to Company Giving 2017-26
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