Job Description

Job Ref:

THW8724

Branch:

North Lakes Hotel Spa

Location:

North Lakes Hotel Spa, Penrith

Salary/Benefits:

Competitive salary with great benefits, gratuities and 2 per hour weekend bonus

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

18/08/2025

Closing date:

01/10/2025

An exciting opportunity for a Head Spa Therapist to join our team.

We need a qualified Head Spa Therapist, who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care.

Your day to day;

Carrying out fantastic beauty and massage treatments for our hotel and spa guests Ensuring treatment area is maintained to a high standard at all times Providing exceptional customer service Sharing product knowledge and advice Creating a warm and welcoming environment for our guests

Who are we looking for?

An NVQ Level 3 or BTEC National Diploma in Beauty Therapy. We use a range of products so experience with different brands would be beneficial although not essential as full training will be provided.



As Head Therapist, you will need to have a good rapport with other staff and guests and be able to effectively communicate on all levels.



A passion for health and beauty is essential and experience in a similar role would be an advantage.



Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of treatments.



Our spa is open 7 days a week so working most weekends will be required.

In return, we are offering a rewarding role with scope for career progression along with;

Gratuities paid monthly Wagestream - the ability to withdraw up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Complimentary use of the hotel Gym Spa with discounted Spa treatments 2 per hour bonus when working on a Saturday and/or Sunday Generous employee discounts on Food, Beverage Accommodation across our beautiful Hotels and Inns across the country Pension Life assurance Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Bespoke training programmes accessible to all An engaging supportive work environment

The four star North Lakes Hotel Spa is located on the edge of the Lake District National Park, offering a great location for work and downtime. The hotel boasts an award winning spa, AA rosette grill restaurant, comfy bedrooms and business facilities. With the space to host weddings and events, no two days are the same. Owned by Daniel Thwaites and easily commutable from anywhere around the eastern Lakes or western Yorkshire Dales, North Lakes Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by some of the most breathtaking scenery England has to offer.