Job Description

Waterton Park Hotel is a beautiful 4-star lakeside hotel and spa set within the stunning Yorkshire countryside. Our spa offers a wide range of luxury treatments and wellness experiences, making it a popular choice for both hotel guests and local members.

We are seeking an experienced and motivated Head Therapist to lead our Spa & Wellness team. This is a fantastic opportunity for a skilled therapist with leadership qualities to step into a senior role, taking responsibility for the day-to-day running of the spa treatment areas and ensuring an exceptional experience for all guests.

Key Responsibilities:

Delivering a wide range of treatments to the highest professional standard Leading, motivating, and developing a small team of therapists Overseeing treatment schedules, rotas, and daily operations Ensuring all therapists follow brand and treatment protocols consistently Supporting with recruitment, training, and performance reviews Maintaining cleanliness, hygiene, and professional presentation within treatment rooms Assisting with stock control and product ordering Driving retail sales and upselling treatments/packages to maximise revenue Acting as a role model in customer service, professionalism, and wellbeing

About You:

NVQ Level 3 Beauty Therapy (or equivalent) is essential Minimum 2 years' experience as a Spa/Beauty Therapist (previous supervisory or leadership experience desirable) Confident in delivering a wide range of face, body, and holistic treatments Strong organisational and communication skills A team player with the ability to inspire and support colleagues Passionate about wellness, customer care, and continuous development

What We Offer

Tips and retail commission Staff discounts on spa treatments, hotel stays, and dining Free parking and staff meals on duty Ongoing training and career development opportunities A supportive and friendly working environment in a stunning location

How to Apply:

If you're an experienced therapist ready to take the next step in your career and lead a passionate spa team, we'd love to hear from you.

Job Type: Full-time

Pay: 27,248.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking On-site gym On-site parking
Work Location: In person