We are seeking a dedicated and experienced Head Server to join our dynamic team in a fast-paced restaurant environment. The Head Server will play a crucial role in ensuring exceptional guest experiences by leading the front-of-house team, managing service operations, and maintaining high standards of food safety and hospitality. This position requires strong leadership skills, a passion for the culinary arts, and an ability to effectively manage time and resources.
Duties
Oversee daily restaurant operations, ensuring smooth service and guest satisfaction.
Train, mentor, and manage the serving staff to deliver exemplary guest services.
Coordinate with the kitchen team to ensure timely food preparation and delivery.
Implement and uphold food safety standards and hygiene practices throughout the restaurant.
Assist in menu planning and suggest upselling techniques to enhance guest experience.
Handle guest inquiries, complaints, and feedback professionally to maintain a positive dining atmosphere.
Conduct regular inventory checks of food supplies and assist with ordering as needed.
Maintain knowledge of menu items, ingredients, and culinary techniques to provide accurate information to guests.
Qualifications
Previous experience in a Indian restaurant or hospitality environment is essential; experience as a Head Server is preferred.
Strong understanding of food preparation, culinary techniques, and kitchen operations.
Excellent time management skills with the ability to prioritise tasks effectively under pressure.
Proficient in basic maths for handling transactions and managing bills.
Demonstrated ability in upselling products to enhance guest satisfaction and increase sales.
Exceptional guest service skills with a friendly and approachable demeanour.
Knowledge of food safety regulations and best practices is highly desirable.
Join us in creating memorable dining experiences for our guests while leading a passionate team!
Job Types: Full-time, Part-time
Pay: From 13.50 per hour
Expected hours: 34 - 38 per week
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
Ability to commute/relocate:
Dumbarton G82 1RH: reliably commute or plan to relocate before starting work (preferred)
Experience:
Hospitality: 4 years (preferred)
Bartending: 2 years (preferred)
Work Location: In person
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