Head Waiter/supervisor

Maidstone, ENG, GB, United Kingdom

Job Description

Job Summary


We are seeking an energetic and motivated Supervisor to lead our dynamic food service team. In this pivotal role, you will oversee daily restaurant operations, ensure exceptional guest experiences, and maintain high standards of food safety and sanitation. Your leadership will drive team performance, foster a welcoming environment, and uphold the restaurant's reputation for excellence. This position offers an exciting opportunity for someone with a passion for hospitality, culinary arts, and team management to make a significant impact in a fast-paced, fine dining setting.

Responsibilities



Lead and supervise front-of-house and back-of-house staff to deliver outstanding guest service and operational efficiency Oversee food preparation, food handling, and sanitation procedures to ensure compliance with health regulations Manage POS systems including Aloha POS, Micros POS, and OpenTable to facilitate smooth transactions and reservations Implement upselling strategies to increase sales while enhancing guest satisfaction Coordinate with kitchen staff to ensure timely food delivery and quality standards are met Handle cash handling, cashiering, and basic math calculations accurately during shifts Train new team members on food safety, serving protocols, and customer service expectations Maintain a clean, organized environment by supervising bussing, sanitation, and general cleanliness practices Foster guest relations by addressing concerns promptly and ensuring memorable dining experiences Monitor inventory levels and assist in food preparation when necessary to meet demand

Qualifications



Proven restaurant experience with a strong background in food service and hospitality management Culinary experience preferred; knowledge of food industry standards essential Familiarity with POS systems such as Aloha POS, Micros POS, and OpenTable is highly desirable Excellent time management skills with the ability to prioritize tasks efficiently Strong sales acumen with experience in upselling techniques to boost revenue Previous experience in fine dining environments or nightclubs is a plus Knowledge of food safety regulations, sanitation practices, and proper food handling procedures Exceptional customer service skills with a focus on guest relations and guest services excellence Ability to manage multiple responsibilities simultaneously in a fast-paced setting Basic math skills for cash handling and transaction accuracy Leadership qualities that motivate teams, promote teamwork, and foster a positive work environment
Join us as our Head Supervisor to lead with energy, inspire your team, and deliver unforgettable dining experiences. We're committed to supporting your growth while providing an engaging workplace where your skills can shine!

Job Types: Full-time, Part-time

Pay: From 14.00 per hour

Expected hours: 30 - 45 per week

Benefits:

Employee discount On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4495318
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Maidstone, ENG, GB, United Kingdom
  • Education
    Not mentioned