Job Description

JOB ADVERT
HEALTH CARE ASSISTANT/PHLEBOTOMIST
Due to increased demand, we are looking for a Health Care Assistant/Phlebotomist to join our friendly Practice family. Oswald Medical Centre is an award-winning Practice serving over 16,000 patients. We are based across 3 sites in Accrington, Oswaldtwistle and Blackburn. We pride ourselves on our approach to providing caring services and offer a range of standard NHS and enhanced services including minor surgery.
We are looking for a competent Health Care Assistant/Phlebotomist who can work independantly and also as part of a team. The successful applicant should have had prevous experience of working in a busy GP surgery carrying out a variety of duties to meet the needs of the practice patients.
Main duties of the job
To provide a high-quality care service based on the needs of the Practice population which includes treatment, screening, preventative care, and patient education. Assisting GPs/PN/NA
To manage patients with chronic disease, running specific clinic sessions and supporting the maintenance of robust call and recall systems

• Venepuncture and other skill-based tasks
• Home Visits to Housebound Patients to Manage Long Term Conditions
• Assist with Minor Surgery Aseptic Technique
• Looking at the Unmet Needs of all the patients with LTC including Housebound
• NHS Health Checks
• Function as chaperone when required
• Undertake health promotion to help educate patients
• Hypertension Clinics
• Weighing & Measuring Patients
• Undertake Opportunistic Screening
• Update Care Plans and inform all people involved in the patients care
• Health Promotion Provide individual advice on Smoking Cessation, Health Eating & Refer to in-house staff H&WBC, Social Prescriber
• Develop & Maintain Health Promotion Material with the Practice/Notice Boards
• Refer to other agencies as appropriate
• Infection Control Apply Infection Control Measures according to local and national guidelines. Support patients and colleagues in adopting sound infection control measures.
• Safeguarding Adults/Children
• Competent in Anaphylaxis and Resuscitation Techniques
• Assisting with Flu Clinics
• 24 Hours ECGs after completing required training

About us
Our Organisation
At Oswald medical Centre we are united by a culture of compassion, professionalism and collaboration. Our Team is deeply committed to delivery patient-centre high-quality care in a safe, welcoming and non-judgemental environment.
We are a team that values being approachable, supportive, and flexible - not just for our patients, but for one another. We take pride in being a skilled and empathetic team, able to work under pressure while maintaining a calm, caring and respectful approach.
We believe in honesty, openness and equality, fostering a workplace where everyone feels heard, valued and appreciated. Through strong leadership and continuous improvement, we strive to create a service that is accessible, effective and truly responsive to the needs of our diverse community.
Our culture is built on teamwork and trust with regular communication, mutual respect and shared responsibility at its heart. We honour the work-life balance of our staff through supportive policies, flexibility, and meaningful recognition of their hard work and dedication.
Together we are more than a Medical Centre - we are a family-oriented team working towards a common goal, delivering excellent, equitable care while supporting each other to grow, thrive and made a difference.
Details
Date posted
22 August 2025
Pay scheme
Other
Salary
Depending on experience Depending on Experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A1830-25-0004
Job locations
387 - 391 Blackburn Road
Accrington
Accrington
Lancashire
BB5 1RP
Oswald Medical Centre
274 Union Road
Oswaldtwistle
Accrington
Lancashire
BB5 3JB
Oswalds Health Centre
Pritchard Street
Blackburn
BB2 3PF
Job description
Job responsibilities

• To manage patients with chronic disease, running specific clinic sessions and supporting the maintenance of robust call and recall systems
• Venepuncture and other skill-based tasks
• Home Visits to Housebound Patients to Manage Long Term Conditions
• Assist with Minor Surgery Aseptic Technique
• Looking at the Unmet Needs of all the patients with LTC including Housebound
• NHS Health Checks
• Function as chaperone when required
• Undertake health promotion to help educate patients
• Hypertension Clinics
• Weighing & Measuring Patients
• Undertake Opportunistic Screening
• Update Care Plans and inform all people involved in the patients care
• Health Promotion Provide individual advice on Smoking Cessation, Health Eating & Refer to in-house staff H&WBC, Social Prescriber
• Develop & Maintain Health Promotion Material with the Practice/Notice Boards
• Refer to other agencies as appropriate
• Infection Control Apply Infection Control Measures according to local and national guidelines. Support patients and colleagues in adopting sound infection control measures.
• Safeguarding Adults/Children
• Competent in Anaphylaxis and Resuscitation Techniques
• Assisting with Flu Clinics
• 24 Hours ECGs after completing required training
• Administration
• To maintain accurate patient records and enter onto the computer using agreed Snomed Codes
• Ensure accurate completion of all necessary documentation associated with patient health care
• To collect data and participate in regular Practice audit and research projects
• To contribute to the preparation of any Practice development plans
• Mental Health Recognises and is aware of appropriate referral mechanisms for family violence, substance a use and addictive behaviours
• General
• To maintain a safe and therapeutic environment for all staff, patients, carers, and co-workers from other agencies. Ensure all statutory regulations (e.g. Health & Safety, COSHH, etc) are implemented and adhered to
• To always promote a professional approach by attire and attitude to patients and staff both in and out of the Practice
• To maintain own continuous professional development and ensure PDP kept up to date in line with the requirements of the Practice
• Attend and participate in staff and Practice meetings and in-house clinical training sessions
• Any other reasonable duties that may be required from time-to-time

Job description
Job responsibilities

• To manage patients with chronic disease, running specific clinic sessions and supporting the maintenance of robust call and recall systems
• Venepuncture and other skill-based tasks
• Home Visits to Housebound Patients to Manage Long Term Conditions
• Assist with Minor Surgery Aseptic Technique
• Looking at the Unmet Needs of all the patients with LTC including Housebound
• NHS Health Checks
• Function as chaperone when required
• Undertake health promotion to help educate patients
• Hypertension Clinics
• Weighing & Measuring Patients
• Undertake Opportunistic Screening
• Update Care Plans and inform all people involved in the patients care
• Health Promotion Provide individual advice on Smoking Cessation, Health Eating & Refer to in-house staff H&WBC, Social Prescriber
• Develop & Maintain Health Promotion Material with the Practice/Notice Boards
• Refer to other agencies as appropriate
• Infection Control Apply Infection Control Measures according to local and national guidelines. Support patients and colleagues in adopting sound infection control measures.
• Safeguarding Adults/Children
• Competent in Anaphylaxis and Resuscitation Techniques
• Assisting with Flu Clinics
• 24 Hours ECGs after completing required training
• Administration
• To maintain accurate patient records and enter onto the computer using agreed Snomed Codes
• Ensure accurate completion of all necessary documentation associated with patient health care
• To collect data and participate in regular Practice audit and research projects
• To contribute to the preparation of any Practice development plans
• Mental Health Recognises and is aware of appropriate referral mechanisms for family violence, substance a use and addictive behaviours
• General
• To maintain a safe and therapeutic environment for all staff, patients, carers, and co-workers from other agencies. Ensure all statutory regulations (e.g. Health & Safety, COSHH, etc) are implemented and adhered to
• To always promote a professional approach by attire and attitude to patients and staff both in and out of the Practice
• To maintain own continuous professional development and ensure PDP kept up to date in line with the requirements of the Practice
• Attend and participate in staff and Practice meetings and in-house clinical training sessions
• Any other reasonable duties that may be required from time-to-time

Person Specification
Experience
Essential

• Experience of working within a Primary Care Nursing Team
• Experience of dealing with Vulnerable Patients

Desirable

• Experience of working in a GP Practice

Qualifications
Essential

• HCA & Phlebotomy Qualification or equivalent
• Training in chronic disease management
• Educated to GCSE Level or above
• Experience of dealing with Long Term Conditions
• Phlebotomy
• HCA working in Primary Care
• IT skills (MS Office, Internet etc)
• People skills
• Time Management
• Smart, polite, and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Initiative-taking
• Flexibility
• Confidentiality
• Knowledge of Clinical Governance

Desirable

• Health Promotion
• Smoking Cessation
• Working with EMIS Web
• Quality & Outcomes Framework
• Quality Framework
• Knowledge of Clinical Audits

Person Specification
Experience
Essential

• Experience of working within a Primary Care Nursing Team
• Experience of dealing with Vulnerable Patients

Desirable

• Experience of working in a GP Practice

Qualifications
Essential

• HCA & Phlebotomy Qualification or equivalent
• Training in chronic disease management
• Educated to GCSE Level or above
• Experience of dealing with Long Term Conditions
• Phlebotomy
• HCA working in Primary Care
• IT skills (MS Office, Internet etc)
• People skills
• Time Management
• Smart, polite, and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Initiative-taking
• Flexibility
• Confidentiality
• Knowledge of Clinical Governance

Desirable

• Health Promotion
• Smoking Cessation
• Working with EMIS Web
• Quality & Outcomes Framework
• Quality Framework
• Knowledge of Clinical Audits