Job Description

We're looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities in:

Aging and Health Stroke Services Accident and Emergency Same Day Emergency Care Cardiology Gastroenterology Respiratory Services
No experience? No problem. We'll teach you everything you need to know. To us, it's more important that you're a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.

Please note we will send out a values assessment, once your application has been received, and this must be completed by 4pm on 15th September 2025. If you do not complete this successfully, or do not return it, your application will not be considered.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Main duties of the job

As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:

Supporting patients across specialist areas, including Cardiology, Gastroenterology, Respiratory, Stroke, Emergency, and Same Day Care services. Assisting with daily activities, including personal hygiene, mobility, and nutritional support. Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output. Observing and recording vital signs (e.g., temperature, pulse, blood pressure, oxygen saturation). Helping patients undergoing cardiac monitoring, respiratory therapy, and gastrointestinal treatments. Using appropriate equipment to safely assist patient movement and care delivery. Responding swiftly to patient needs in acute and emergency care settings.
Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than 45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

A comprehensive induction programme mapped to the Care Certificate Framework. Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony. A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.

Please note we will send out a values assessment, once your application has been received, and this must be completed by 4pm on 15th September 2025. If you do not complete this successfully, or do not return it, your application will not be considered.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Please note at this time, we are not recruiting for Bank Healthcare Assistants.

Person specificationQualificationsEssential criteria

Educated to GCSE level or equivalent work experience
Desirable criteria

Care Certificate
Knowledge and ExperienceEssential criteria

Used to managing conflicting priorities and deadlines
Desirable criteria

Previous experience in patient contact position Knowledge of acute hospital setting
Job Types: Full-time, Part-time, Permanent

Pay: 25,768.00 per year

Expected hours: 20 - 40 per week

Work Location: In person