Job Description

Job Summary

The Health Club Team Leader role at Roehampton Club is a dynamic and integral position combining responsibilities of both Lifeguard and Duty Manager across scheduled shifts each week. This leadership role is vital to the smooth and safe operation of the Health Club facilities. Reporting directly to the Health Club Operations Manager, the Team Leader oversees the day-to-day operations of all Health Club areas, including the Indoor and Outdoor Pools, Gym, Studios, Spa, Steam Room, Sauna, and related activities. The role also includes lifeguarding shifts to ensure the safety and wellbeing of all members and guests. A key focus is the correct operation and maintenance of the pool plant rooms in accordance with PWTAG regulations. Success in this role requires a highly professional, proactive, and enthusiastic individual. The ideal candidate will be adaptable, embrace change and challenges with confidence, and demonstrate a genuine passion for delivering a first-class member experience. A strong commitment to safety, service excellence, and operational standards is essential.

Responsibilities

Ensure the safety and wellbeing of all members and guests Ensure the Health Club meets the necessary standards of hygiene and cleanliness, liaising with the Housekeeping team & Manager Ensure safe operation of all equipment within the Health Club Monitor pool chemical levels and manage the plant rooms to ensure the pools are safe and clean for members to swim Ensure all daily, weekly, monthly health & safety checks are completed to the highest standard. Ensure the smooth operation of all leisure activities, providing guidance and leadership to the departmental staff & supervisors Publicise, promote and support all pool, Gym, Studio activities and events Ensure the safe running of all plant rooms, water testing, back washing procedures in line with Health Club policies and procedures Contribute to reduce operational costs and ensure the Health Club Pools, Gym and Studios are run as efficiently as possible to reduce energy costs and consumable waste Assist in training and educating employees to work efficiently, effectively and to the required health and safety standards Ensure effective communication between all Health Club departments, other Club departments and Club Members Ensuring colleagues always uphold employee standards as laid out in the employee handbook Work with Health Club employees to devise and implement programmes for Members to maximise Member enjoyment and use of the Health Club Ensure that the Health Club always offers a friendly efficient service and employees are always fully briefed and are welcoming to visitors Ensure that employees actively enforce Club Rules and Policies sensibly to maintain a clean, safe and enjoyable environment Act as lead Health Club Duty Manager as required.

Benefits include:

Ongoing training and development Career pathway including specific CMAE Club management courses Overtime paid 1.5x when working over weekly contractual hours Staff fund of 550 paid twice yearly after qualifying period 30 days annual leave (including bank holidays plus 2 additional days Life Leave per annum Meal whist on duty Generous company pension after a qualifying period Staff referral scheme Use of Club's facilities on the working day following qualifying period Staff classes including Tennis, Golf and Art Free onsite parking Death in Service of 4x Salary Employee Assistance Programe and mental health support Staff events
Job Type: Full-time

Pay: Up to 30,980.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Free fitness classes Free parking Gym membership On-site gym On-site parking Sick pay
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: Leisure Team Leader