Job Description

Location:

Central office based/ hybrid

Reports To:

Head of Operations & Head of Technical

Salary:

Banding Grade D 38K+ dependent on experience

Benefits Include:

Bonus scheme, Pension Contribution, Private Healthcare option

About Rainbow Restoration

Rainbow Restoration is a leading provider of damage management and restoration services to the UK property insurance sector. We operate through a centrally coordinated system, working with a national network of franchised branches and field-based technicians to restore homes and businesses following fire, flood and other insured events.

Role Purpose

The HSQE Manager will be responsible for leading and managing the health, safety, quality, and environmental functions across our national business and support our franchisees. This role will drive compliance, support operational excellence and promote a positive safety and quality culture across both our central team and franchised network.

Key Responsibilities

Policy & System Development:

Develop, implement and maintain robust HSQE policies, procedures, and management systems in line with relevant UK legislation and ISO standards.

Compliance & Risk Management:

Ensure legal compliance with HSE, environmental regulations, and industry standards. Oversee and monitor regular risk assessments, audits and inspections across branches and field operations.

Training & Competency:

Deliver training and toolbox talks on H&S, quality control, and environmental awareness. Support franchisees and their technicians to be competent in application of H&S regulations.

Incident Investigation & Reporting:

Lead investigations into incidents, near misses, and non-conformances. Identify root causes and implement corrective/preventive actions.

Franchise Support:

Provide guidance and support to franchisees to help them meet HSQE expectations. Build engagement and accountability throughout the network.

Environmental Management:

Promote sustainable working practices and manage the organisation's environmental impact, including waste management and carbon reduction initiatives.

Quality Assurance:

Monitor service delivery standards. Support continuous improvement and customer satisfaction by managing quality frameworks such as ISO 9001.

Audit & Inspection:

Carry out site audits and safety inspections to ensure compliance, identify areas for improvement, and ensure best practice is adopted nationally.

Data & Performance Monitoring:

Collect and analyse HSQE performance data and KPIs. Prepare reports for internal leadership and insurer stakeholders.

Continuous Improvement:

Work collaboratively across departments to identify opportunities to improve safety, reduce risk, and enhance quality of service.

HSQE Management

:
Organise and chair management meetings and oversee external auditors. Regularly report to the Leadership Team and board. Take ownership and manage all Health, Safety Quality and Environmental standards.

Key Requirements

NEBOSH General Certificate (minimum); NEBOSH Diploma or equivalent (desirable) Experience working in a multi-site, field-based or franchise model environment Experience of working in a construction environment is desirable but not necessary Knowledge of ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (H&S) standards Proven track record in health, safety, and quality management, ideally in property restoration, construction, or insurance-related industries Strong interpersonal and communication skills; able to influence at all levels Full UK Driving Licence and willingness to occasionally travel nationally
Job Types: Full-time, Permanent

Pay: From 38,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay
Schedule:

Monday to Friday No weekends
Work Location: Hybrid remote in Mansfield NG18 5BY

Reference ID: HSQE