Job Description

Are you a competent administrator looking for the next step in your career? Do have previous experience in primary care or are you looking to work in this sector? Brilliant! Come and join our lovely Group Workflow team at the Welby HUB in Bottesford.


Working in the Welby HUB is not your typical primary care experience! The building is a recently converted church in a village setting with the benefits of air-con and excellent local shops. The building is purely used for practice support services and not for patient contact.


The setup is a deliberately open-planned office to encourage conversations between administrators, clinicians and managers. It's a great environment to work in, where ideas are welcomed, and staff can develop and thrive.


As a Health Administrator/ Care Navigator, we rely on you to provide crucial support to our 4 GP Practices.


From the HUB you will be managing incoming requests from patients. Patients submit a wide range of requests electronically through askmyGP. With the support of clinicians and managers, you will direct patients to the most appropriate resource, answer patients queries and support our clinicians.


You will also manage incoming correspondence, coding information and directing letters to the appropriate clinicians or teams mainly throughelectronic communication, with very little telephone or face-to-face contact.


There are 2 part-time permanent roles in our HUB:

Care navigator:

18 hours per week, 3 days per week, Wednesday to Friday from 08:00-14:00.

Workflow Administrator:

16.5 hours per week, 2-3 days Monday, Wednesday, Thursday & Friday between 07:00-18:30 ( Flexible hours)

IT Literate essential SystmOne experience desirable Previous experience working in healthcare desirable Excellent attention to detail ideal

WHAT WE CAN OFFER YOU

NHS Pension Scheme (23.7% contributions) Generous annual leave entitlement of 36 days inclusive of bank holidays Staff social events Monthly employee awards Free Parking Sick pay scheme Access to the employee assistance program A supportive and collaborative working environment Opportunities for professional development and growth

ABOUT US

The Welby Group runs four GP practices across Lincolnshire, serving over 35,000 patients. Were known for being forward-thinking and committed to doing things differently to improve care. We value people who bring enthusiasm, creativity, and a can-do attitude.


We live by our values:

Opportunity, Enthusiasm, Support, Innovation, Family, and Balance

. If youre looking for a place where youll be supported to grow and encouraged to try new things, wed love to hear from you.

HOW TO APPLY

If this sounds like your kind of challenge, please send us your CV and a brief cover letter explaining your relevant experience and why youd be a great fit. You can apply via the button or email

Cheila

at

hr@welbyhealth.co.uk

if you have any questions.


We are an equal-opportunity employer and committed to creating an inclusive, supportive workplace for all.