Job Description

We have a Band 3 Healthcare Assistant position in our friendly, busy and thriving Ward 8, working at Stoke Mandeville Hospital as part of Buckinghamshire Healthcare NHS Trust.
Main duties of the job
Communication with patients and staff members on a daily basis
Assisting or prompting with washing and dressing of patients
Checking of patient skin for pressure damage
Assisting or prompting with toileting and promoting continence
Assisting or prompting with catheter care and continence assessments and product selection
Assisting or prompting with food and fluids
Dressing and promotion of our 'Get up, Get dressed Get moving' campaign
Adhere to the Trust policy for the safe keeping of patients' personal possessions.
Undertake cleaning and correct storage of equipment at the direction of the Nurse in Charge.
Report faulty equipment in need of repair
Assist with unpacking and checking of stores as required
Report when ward stock is low.
Clean and tidy lockers and cupboards.
Clean beds and lockers after discharge of patient according to hospital policy
Answer patient call-bells and take appropriate action.
Assist in the general cleanliness and tidiness of ward area including kitchen, sluice and storerooms.
Following appropriate training and when deemed competent, use equipment within own department at the direction of nurse in charge.
Participate in an annual performance review.
Understand the importance of fire precautions and is aware of hospital policy regarding emergency procedures for example fire, cardiac arrest and major incident.
Observational monitoring and reporting to Nurse / Nurse in charge
Reporting any concerns to Nurse or Nurse in Charge.
About us
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

Details
Date posted
03 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum (pro rata for part time)
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
434-CR7190867-B
Job locations
Stoke Mandeville Hospital
Mandeville Road
AYLESBURY
HP21 8AL
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
Experience
Essential

• Experience of working with people, ideally in a front-line customer service role

Desirable

• Experience of providing person centred care

Education, Qualifications & Training
Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Willing to work towards Level 2 functional skills (Math & English)
• Care Certificate/working towards

Knowledge, Skills & Competence
Essential

• An understanding of the importance of patient confidentially and privacy
• Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach
• Recognises how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
• Good verbal and written English communication skills
• The ability to respond with kindness and humanity to patients
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting
• Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
• An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients
• A willingness to provide the highest standards of patient care including personal care
• Ability to work as part of a team
• Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking ? Dignity and respect ? Communication/conflict resolution ? Handwashing and infection control ? Hygiene needs ? Safeguarding ? Understands the limit and scope of their job role and the need to only do tasks they are trained to do. ? Knows when to escalate to a registered nurse when the situation is beyond their scope of practice

BEHAVIOURS & VALUES
Essential

• Flexibility in shift/working patterns to meet the needs of the service
• Works effectively as a team
• Is of good health and good character
• Willing to accept additional responsibilities as delegated by senior staff
• Always acts with honesty and integrity
• Professional approach
• Displays BHT Values

Person Specification
Experience
Essential

• Experience of working with people, ideally in a front-line customer service role

Desirable

• Experience of providing person centred care

Education, Qualifications & Training
Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Willing to work towards Level 2 functional skills (Math & English)
• Care Certificate/working towards

Knowledge, Skills & Competence
Essential

• An understanding of the importance of patient confidentially and privacy
• Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach
• Recognises how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
• Good verbal and written English communication skills
• The ability to respond with kindness and humanity to patients
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting
• Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
• An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients
• A willingness to provide the highest standards of patient care including personal care
• Ability to work as part of a team
• Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking ? Dignity and respect ? Communication/conflict resolution ? Handwashing and infection control ? Hygiene needs ? Safeguarding ? Understands the limit and scope of their job role and the need to only do tasks they are trained to do. ? Knows when to escalate to a registered nurse when the situation is beyond their scope of practice

BEHAVIOURS & VALUES
Essential

• Flexibility in shift/working patterns to meet the needs of the service
• Works effectively as a team
• Is of good health and good character
• Willing to accept additional responsibilities as delegated by senior staff
• Always acts with honesty and integrity
• Professional approach
• Displays BHT Values

Skills Required