Job Description

Bishops Castle Community Hospital is looking to recruit an enthusiastic and motivated Healthcare Assistant to join our team.
The ward is busy and you will need to be able to work under pressure at times. You will work within the established nursing team on the ward alongside Registered Nurses, Healthcare Support Workers and therapy staff providing care to patients on the ward.
Please note this vacancy may close early if a high volume of applications are received, we advise you apply early to avoid disappointment.
Main duties of the job

• A Healthcare Assistant is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.
• To provide holistic and person-centred care and support community patients in an acute setting.
• To carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Provide compassionate care, to agreed quality standards and in accordance with Trust values.

About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Details
Date posted
31 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
825-7316314-OPS-B
Job locations
Bishops Castle Hospital Ward
Union Street
Bishops Castle
SY9 5AJ
Job description
Job responsibilities
Please see the and Person Specification attached for further information on the role. Job description
Job responsibilities
Please see the and Person Specification attached for further information on the role.
Person Specification
Training and Qualifications
Essential

• Ability to demonstrate a level of English language and grammar commensurate with writing in service user case notes.
• Good standard of general education.
• Work towards NVQ and acquire knowledge of palliative care and rehabilitation.

Experience
Essential

• Awareness of accountability issues e.g., confidentiality.
• Awareness of the role of the Healthcare Assistant.
• To be a safe member of the ward team.
• Common sense approach when faced with potentially difficult situations.

Knowledge and Skills
Essential

• The ability to communicate effectively with patients and staff both written and orally.
• Good interpersonal skills (written and oral).
• Maintain a professional approach to all team members, patients, relatives, and the general public.

Person Specification
Training and Qualifications
Essential

• Ability to demonstrate a level of English language and grammar commensurate with writing in service user case notes.
• Good standard of general education.
• Work towards NVQ and acquire knowledge of palliative care and rehabilitation.

Experience
Essential

• Awareness of accountability issues e.g., confidentiality.
• Awareness of the role of the Healthcare Assistant.
• To be a safe member of the ward team.
• Common sense approach when faced with potentially difficult situations.

Knowledge and Skills
Essential

• The ability to communicate effectively with patients and staff both written and orally.
• Good interpersonal skills (written and oral).
• Maintain a professional approach to all team members, patients, relatives, and the general public.

Skills Required