Job Description

The role

We are recruiting for an experienced

Healthcare Assistant

, 15-18 hours per week over Wednesday-Friday, on a permanent contract.

The role will include independently undertaking home visits for the PCN Enhanced Care Team, completing long term condition (LTC) reviews and Frailty assessments. The successful applicant will also help the team with demand for phlebotomy and HCA services.

This role will require an

Enhanced DBS Clearance

. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this, providing the original is shown. Otherwise, you will be expected to complete a new application.

As the role involves patient home visits, you are required to own a vehicle for work and have Business Car Insurance.

Main duties and responsibilities (this list is not exhaustive):

Working in the community with housebound patients under the direction of a qualified nurse.

To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.

To competently complete Frailty assessment visits.

To competently complete Long-Term Condition (LTC) reviews.

Undertake ECG's

Dopplers

Wheelchair assessments

Pain assessment forms

Basic observations

Measurement for stockings

Inhaler technique

Collection of prescriptions

Experience of home visiting is essential however further training on frailty assessment and LTC reviews will be provided.

Please contact Samantha Stanley, PCN Operations & Service Manager. Samantha.stanley@dorsetgp.nhs.uk

PERSON SPECIFICATION (this list is not exhaustive)

Essential criteria

GCSEs or similar, to include English Language and Maths Strong communication in English, both written and spoken. NHS Care Certificate Ability to deal with distressed patients in an empathic, caring and compassionate way. To have their own vehicle and hold a clean driving licence to meet the travel requirements of the role. You will require business insurance Ability to write and maintain accurate clinical records Have strong IT skills Good time management skills Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance To be able to work independently within a team structure and possess excellent communication skills Demonstrate a flexible approach to work and to follow instructions and guidance given to them Qualified in phlebotomy. Experience in Home visiting. Experience in LTC reviews and basic frailty assessments.

Desirable criteria

NVQ level 2 or Level 3 in Health and Social Care

To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions

Previous experience of working in a Primary Care setting

Previous HCA or Phlebotomy experience in a healthcare setting

About us!

Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.

Practices part of the PCN are:

Beaufort Road Surgery

Littledown Surgery

Shelley Manor and Holdenhurst Medical Centre

Southbourne Surgery

The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

We are lucky that all our practices are located close to the sea and open green spaces!

Our Network teams include:

Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Frailty Nurses, Nurse Associates, Healthcare Assistants, Care Coordinators and a Pharmacist.

BEC Treatment Centre working out of the Private Suite at Shelley Manor Medical Centre

Pharmacy Team made up of a number of experience Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients

First Contact Physiotherapy Practitioner service

Digital Care Coordinator, Digital Champions

Mental Health practitioners

Health & Wellbeing Coaches within Help & Care team

Equality & Diversity

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and supportive Network.

We can we offer you in return?

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

Equal opportunity

Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Immigration Act 2016

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.

Bournemouth East Collaborative PCN is not a Licence Sponsor and can only consider applicants who have the right to live and work in the UK.

Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.

Employer's website

https://bournemoutheastcollaborative.co.uk (Opens in a new tab)

Job Types: Part-time, Permanent

Pay: 13.25 per hour

Benefits:

Company events Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking
Application question(s):

Do you have a recognised Phlebotomy qualification? Do you have NVQ level 2 or Level 3 in Health and Social Care? Are you familiar with all routine blood tests and understand their clinical importance? Do you have experience in home visiting?
Education:

GCSE or equivalent (required)
Licence/Certification:

Full UK driving licence and own car (required)
Work Location: In person

Application deadline: 25/08/2025
Reference ID: BECPCNHCAECT072025