Job Description

We have an exciting part time opportunity of 21 hours for a motivated and enthusiastic Healthcare Assistant to join the the Outpatients Department at The Royal Shrewsbury Hospital.
We also have a fixed term, full time opportunity to cover maternity leave until 8th August 2026.
We are looking to recruit friendly Healthcare Assistants who have excellent communication skills and enjoy working in a busy team. The post holders will provide essential clinical and administrative support to the clinical team within our Outpatients Department, helping to provide a high level of care to patients. You will manage a group of patients on their journey through the consultations, any relevant diagnostics and will give information as and when deemed necessary.
The post holders must be able to effectively manage their own workload when caring for a group of patients under the supervision of a registered nurse.
Candidates will be required to attend a face to face interview.
** Please note, this advert may close early if a high number of applications are received **
Main duties of the job

• Provide support to patients to maintain their hygiene needs.
• Provide support to patients to maintain their elimination needs.
• Assist in the delivery of pressure area care.
• Assist in the maintenance of patients nutritional and hydration needs.
• Accurately undertake and record patient observations (at a frequency determined by the registered nurses), reporting any abnormalities immediately to a registered nurse.
• To support patients during their outpatient appointment.
• Escort patients to and from other wards and departments under the direct instruction of the registered nurses.
• To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical handling aids.
• Answer the telephone courteously, relay messages accurately and promptly.

About us
The General Outpatients Department at The Royal Shrewsbury Hospital is a busy department covering a range of clinics and specialities. We are a friendly and supportive team who strive to offer our patients a high standard of care at all times in a clean and safe environment.
You will be supported as a new member of staff in the department to work within the different clinics and to complete mandatory and departmental training.
Details
Date posted
05 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum/ pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
223-HCA-825
Job locations
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled . Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled .
Person Specification
Qualifications
Essential

• GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1

Desirable

• GCSE in Maths and English grades 9-4 (A-C) or Functional Skills Level 1 or higher
• NVQ 2/3 in Health related subject

Knowledge, behaviours and Experience
Essential

• Can demonstrate an understanding of what is required within the role of a Health Care Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these in to practice within their caring role

Desirable

• Previous hospital experience

Person Specification
Qualifications
Essential

• GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1

Desirable

• GCSE in Maths and English grades 9-4 (A-C) or Functional Skills Level 1 or higher
• NVQ 2/3 in Health related subject

Knowledge, behaviours and Experience
Essential

• Can demonstrate an understanding of what is required within the role of a Health Care Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these in to practice within their caring role

Desirable

• Previous hospital experience

Skills Required