Job Description

We are looking for a dedicated and compassionate Healthcare Assistant to join Outpatient Network, supporting the delivery of high-quality care across a range of outpatient clinic settings. Working as part of a multidisciplinary team, you will assist clinicians in providing safe, efficient, and patient-focused services. This role involves supporting patients through their outpatient journey from preparation and clinical procedures to recovery and discharge ensuring the highest standards of care and professionalism are maintained across all NHS partner sites.
Main duties of the job
Support clinicians and nursing staff in the smooth running of outpatient clinics across multiple NHS partner sites.
Prepare clinic rooms and equipment in line with infection prevention and control standards.
Assist with patient admission, assessment, and discharge processes, ensuring comfort, privacy, and dignity at all times.
Provide direct patient support during examinations and minor procedures under clinical supervision.
Accurately record patient observations, documentation, and data as required.
Maintain a clean, safe, and well-organised clinical environment.
Ensure effective communication with patients, relatives, and members of the multidisciplinary team.
Adhere to all Outpatient Network and NHS policies on patient safety, confidentiality, and safeguarding.
Participate in mandatory training and contribute to continuous quality improvement within the service.
About us
Outpatient Network is a leading NHS insourcing provider, delivering high-quality elective and outpatient services across the UK. We work in partnership with NHS Trusts to increase capacity, reduce waiting times, and improve patient access to care. Our clinical teams operate within NHS facilities, ensuring seamless integration with existing pathways and the highest standards of safety and governance. At Outpatient Network, we are committed to providing patient-centred care, supporting innovation, and creating flexible working opportunities for healthcare professionals.
Details
Date posted
06 October 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Flexible working
Reference number
E0377-25-0044
Job locations
Manchester University Hospitals
Manchester
M23 9LT
Job description
Job responsibilities
The Healthcare Assistant will support the delivery of high-quality, patient-centred care across a range of outpatient clinic settings as part of Outpatient Networks NHS insourcing services. The post-holder will assist clinicians and nursing staff in providing safe, efficient, and compassionate care to patients attending elective outpatient appointments and minor procedures.
Main Duties and Responsibilities
Support clinical teams in the preparation and delivery of outpatient clinics.
Assist with patient care activities, including observations, chaperoning, and supporting minor procedures under supervision.
Ensure clinic rooms and equipment are prepared, cleaned, and maintained in line with infection prevention and control standards.
Provide reassurance and assistance to patients, ensuring their comfort, dignity, and safety at all times.
Accurately record and report patient information, following data protection and confidentiality policies.
Work collaboratively with multidisciplinary teams to ensure smooth clinic operations and a positive patient experience.
Comply with all Outpatient Network and NHS governance, safeguarding, and health and safety policies. Job description
Job responsibilities
The Healthcare Assistant will support the delivery of high-quality, patient-centred care across a range of outpatient clinic settings as part of Outpatient Networks NHS insourcing services. The post-holder will assist clinicians and nursing staff in providing safe, efficient, and compassionate care to patients attending elective outpatient appointments and minor procedures.
Main Duties and Responsibilities
Support clinical teams in the preparation and delivery of outpatient clinics.
Assist with patient care activities, including observations, chaperoning, and supporting minor procedures under supervision.
Ensure clinic rooms and equipment are prepared, cleaned, and maintained in line with infection prevention and control standards.
Provide reassurance and assistance to patients, ensuring their comfort, dignity, and safety at all times.
Accurately record and report patient information, following data protection and confidentiality policies.
Work collaboratively with multidisciplinary teams to ensure smooth clinic operations and a positive patient experience.
Comply with all Outpatient Network and NHS governance, safeguarding, and health and safety policies.
Person Specification
Experience
Essential

• Previous experience working as a Healthcare Assistant or in a patient-facing care role.
• Excellent communication and interpersonal skills.
• Commitment to delivering compassionate, high-quality care.
• Ability to work flexibly across different clinic locations.

Desirable

• Care Certificate or equivalent qualification.
• Experience in outpatient or surgical settings.
• Knowledge of infection prevention, patient documentation, and clinical governance.

Person Specification
Experience
Essential

• Previous experience working as a Healthcare Assistant or in a patient-facing care role.
• Excellent communication and interpersonal skills.
• Commitment to delivering compassionate, high-quality care.
• Ability to work flexibly across different clinic locations.

Desirable

• Care Certificate or equivalent qualification.
• Experience in outpatient or surgical settings.
• Knowledge of infection prevention, patient documentation, and clinical governance.

Skills Required